Assistant Store Manager

Assistant Store Manager

Reporting to the Store Manager, the Assistant Store Manager supports day-to-day store operations and helps lead the sales floor to deliver an outstanding customer experience. This role provides shift leadership, assists with coaching and training, and ensures consistent execution of merchandising, cash-handling, and operational standards.

On a daily basis our Assistant Store Manager:

• Supports the Store Manager in daily store operations, customer service standards, and team performance.
• Serves as Manager-on-Duty as needed, including opening/closing the store in accordance with company procedures.
• Assists with cash handling and administrative tasks, including register balancing, deposit preparation, and daily reporting.
• Provides product expertise and hands-on support to customers; resolves routine concerns and escalates complex issues appropriately.
• Helps supervise associates during shifts by assigning tasks, monitoring service levels, and reinforcing expectations.
• Ensures store standards are consistently executed: clean, stocked, priced merchandise and current promotional displays.
• Supports onboarding and ongoing training in customer service, safety, POS operation, product knowledge, and company policies.
• Assists the Store Manager with scheduling, timekeeping, and coordination of staffing needs; supports other administrative processes as assigned.
• Coordinates with the Store Manager regarding pool service/repair communication and scheduling support (if applicable).
• Other job related duties as assigned.

What You Will Need:

• Must be 21 years of age or older to be eligible to drive a company vehicle.
• Possess a valid driver's license with a clean driving record.
• High School Diploma/GED (or equivalent).
• Retail and customer service experience required; pool supply industry experience preferred.
• Strong verbal and written communication skills.
• Ability to lift up to 50 pounds repeatedly.
• Ability to bend, stoop, stretch, and stand/walk for extended periods.
• Availability to work weekends and some holidays.

Looking to work for the best in the industry? Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 13 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Tile, Pinch A Penny, and Horizon Distributors.

Why join POOLCORP? We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!

So, end your job search here at POOLCORP Where Outdoor Living Comes to Life!

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer By Choice. The Company understands, respects, and values diversity unique styles, experiences, identities, ideas, and opinions while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

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