Central Scheduler II - FT - Day - Central Scheduling Lawrenceville NJ

divh2Job Title/h2pSchedules and pre-registers patients for diagnostic tests accurately and efficiently in conformance with applicable guidelines to facilitate quality patient care. Handles a large volume of incoming calls and navigates between multiple systems to schedule various departments./ph3Minimum Requirements/h3pEducation: High school diploma or equivalent./ppExperience: One year call center experience assisting patients within a hospital or medical environment required./ppOther Credentials: Knowledge and Skills: Displays strong customer service and communication skills to properly assist patients needs. Strong attention to detail./ppSpecial Training: Working knowledge of medical terminology; CPT and ICD-10./ppMental, Behavioral and Emotional Abilities: Ability to multi-task and navigate between systems simultaneously. Ability to handle a large volume of incoming calls. Manages time and works well in a fast-paced environment./ph3Essential Functions/h3pSchedules hospital outpatient tests using multiple systems. Pre-registers all patients. Obtains and advises patients of necessary pre-certification and referrals for financial reimbursement. Adheres to departmental procedures for online scheduling and STAT processes. Collaborates with physician offices to obtain updated scripts and compliant diagnosis codes. Collaborates with physicians office to schedule cases while negotiating date and time and avoiding resource conflicts. Gathers complete patient and testing information and enters data accurately into database. Obtains and advises patients of all necessary pre-certification and referrals needed for financial reimbursement. Completes MSP form timely and accurately. Understands and utilizes the necessary software program to determine medical necessity prior to scheduling a Medicare patient. Informs all patients of pre-registration process and pre-registers all patients. Acts as a liaison for hospital departments and physician practices. Ensures that all appropriate staff, patients, departments, and external resources are notified of additions, changes, and cancellations. Verifies all authorization are obtained twenty-four hours before date of service. Follows out of network procedures. Adheres to CH attendance policy as well as interdepartmental policies and procedures. Attends all mandatory departmental meetings. Performs all other duties as assigned./ph3Physical Demands and Work Environment/h3pFrequent physical demands include: Sitting/ppOccasional physical demands include: Standing, Walking, Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl/ppContinuous physical demands include: Wrist position deviation, Pinching/fine motor activities, Keyboard use/repetitive motion, Talk or Hear/ppLifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs./ppSensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Depth Perception, Accurate Hearing/ppAnticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens, Airborne Communicable Disease, Dust/Particulate Matter/ph3Benefits/h3pMedical Plan/ppPrescription drug coverage In-House Employee Pharmacy/ppDental Plan/ppVision Plan/ppFlexible Spending Account (FSA)/pp- Healthcare FSA/pp- Dependent Care FSA/ppRetirement Savings and Investment Plan/ppBasic Group Term Life and Accidental Death Dismemberment (ADD) Insurance/ppSupplemental Group Term Life Accidental Death Dismemberment Insurance/ppDisability Benefits Long Term Disability (LTD)/ppDisability Benefits Short Term Disability (STD)/ppEmployee Assistance Program/ppCommuter Transit/ppCommuter Parking/ppSupplemental Life Insurance/pp- Voluntary Life Spouse/pp- Voluntary Life Employee/pp- Voluntary Life Child/ppVoluntary Legal Services/ppVoluntary Accident, Critical Illness and Hospital Indemnity Insurance/ppVoluntary Identity Theft Insurance/ppVoluntary Pet Insurance/ppPaid Time-Off Program/ppThe pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level./ppThe salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria./p/div