COMMUNITY RELATIONS SPECIALIST

Job Title

See to Succeed Program Support

Job Description

See to Succeed is a public–private partnership providing comprehensive eye exams and free glasses to school-age students across Houston and surrounding areas. We collaborate with local school districts to bring children to high-volume vision clinics or deliver services directly on campus through our mobile unit.

The Houston Health Department is seeking motivated, flexible, and mission-driven individuals to support daily operations of the See to Succeed program.

This position is part-time and seasonal (more information on work schedule will be given in interview).

Key Responsibilities

• Provide exceptional customer service while representing See to Succeed at clinics and school sites
• Assist with clinic setup/breakdown, inventory tracking, and ensuring smooth workflow through accurate paperwork handling
• Conduct vision pre-testing (hands-on training provided) and support overall patient flow at clinics.
• Perform logistical duties such as transporting equipment, loading/unloading buses, student headcounts and coordinating student movement through clinic stations
• Travel to schools to dispense and adjust glasses for students (Fleetshare vehicle or mileage reimbursement available)
• Complete daily reports, registration packets, QA checks, and data entry
• Support insurance verification processes
• Provide program information and referrals to families as needed
• Assist with office and clinic supply inventory, ordering, and mobile clinic set-up/break-down
• Participate in other department projects and tasks as assigned

Requirements

• Comfortable standing, walking, bending, and moving throughout an 8-hour shift.

• Must pass background check and drug test

• Strong professionalism, reliability, and willingness to work in a fast-paced, child-focused environment

• Job is part-time and seasonal (more information on work schedule will be given during interview)

• Ideal candidate must enjoy working with and around children (ages 4 - 18 years old), be flexible, adapt to change easily, and able to work independently.

Working Conditions

The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required.

Minimum Requirements

• EDUCATIONAL REQUIREMENTS Requires a high school diploma or a GED.

• EXPERIENCE REQUIREMENTS Six (6) months of experience are required.

• LICENSE REQUIREMENTS May require a valid Texas driver's license and compliance with the City of Houston policy on driving (AP 2-2).

Preferences

• Bilingual in English and Spanish is highly preferred
• Experienced using Microsoft Office – outlook, excel, word; patient record experience a plus.
• Successful track record of working with children and school administrators preferred
• Excellent organizational and prioritization skills
• Strong interpersonal and written communication skills

General Information

None However, the Department may administer a skills assessment test. SAFETY IMPACT POSITION: Yes If yes, this position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test. FUNDING INFORMATION Grants & Special funded positions are dependent upon continued available funds. If funding is no longer available, employee may be laid off or transferred. Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. Pay Grade 11

APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: . To view your detailed application status, please log-in to your online profile by visiting: or call View phone number on click.appcast.io). If you need special services or accommodations, call View phone number on click.appcast.io. (TTY 7-1-1) If you need login assistance or technical support call View phone number on click.appcast.io. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE - Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.