Garage Door Installer/Technician

Job Description

Job Description

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About Express:

Express Employment Professionals, named ClearlyRated Best of Staffing® Client and Talent Awards winner for the past 7 years, is hiring for a local client company in Shasta County.  We help people in our community find work every day.  Express Employment Professionals in Redding wants to make a difference locally and across North America.  With more than 800 locations across the U.S., Canada, and South Africa, we are on a mission to put a million people to work annually.

About the Client:

Express Employment is partnering with a local garage door installation company.

About the Position:

We are looking for a Lead Technician to join our "Open-Close Chameleon Pro's” team! As the lead tech, you will assist the Operations Coordinator with training new hires and ongoing training, technical support (installation of doors/motors and repairs), and showing off those killer sales skills! You are responsible for a team of technicians and training them to have the skills for installing and repairing garage doors.

Job Description/ Responsibilities:

•    Leadership: Lead, mentor, train all incoming new hires.  Be a role model and promote their success over the next several months. Dress in the appropriate attire, be well groomed and follow all protocols within the company. You will be leading several one on one trainings with technicians, and leading technical training in a group setting.

•     Technical/Expertise: Provide technical support, troubleshoot complex issues for repair, and install garage doors. You should be able to come up with solutions on your own and use other resources as needed. Have the "figure it out', kind of attitude, perform inspections of work done by other technicians and take phone calls from technicians as needed. Stay current with industry trends and emerging technologies.

•    Sales Superstar: You must possess those superstar sales skills, and have the “go getter" drive to reach achievements! Perform up to KPI standards and exceed sales goals. You will still have 3-4 jobs per day when training a new hire and goals must be met.

•    Safety and Work Environment: Ensure safety guidelines and protocols are followed.  The Lead Technician will work in an environment that may involve physical tasks, technical challenges, flexibility, adaptability, and the ability to work under pressure are essential. Weekly safety meetings must be conducted with the entire team.

•    Collaboration: Work closely with the office, operations, and management.  You will have to commute to our other locations as needed.

Qualifications:

•    High school diploma
•    Available for technical phone calls as needed (minimal after hours and some Saturdays)
•    Strong technical knowledge in residential and commercial garage doors
•     At least 3 years or more of garage door experience, preferably with management experience
•    Proficiency in using power tools and ipads/software (Service Titan, Drive, Etc)
•    Familiarity with industry regulations and standards

Shift:

Monday-Friday typically but some Saturdays are needed

Benefits:

•    Performance based pay with a roadmap to make over $120k
•    Wrapped van, gas, uniform, tablet, phone, and all tools included
•    Drive your work vehicle home (if you live in the area)
•    6 Holidays and Birthday Paid
•    401K with company matching
•    Sick Pay
•    Health Insurance
•    PTO
•    High quality fun people to work with!

Compensation:

$25.00 per hour to start with with a roadmap to make over $120

About You:

You are attentive, responsive, and can take control of situations. 
You are personable, determined, and driven to make a difference. You can see beyond a problem, respond to situations in crafty ways, and put a positive and professional spin on any situation.
Multitasking and professionalism are natural habits. 
You thrive on succeeding, overcoming challenges, and have an exceptional work ethic.
Friends and co-workers describe you as a highly organized and productive person.
You are a team player and an individual performer who can quickly connect with others inside and outside of the company.
You naturally possess a “can get it done attitude” even when the odds are not in your favor.
You are very organized and disciplined and can effectively manage multiple conflicting priorities and deadlines in a rapidly changing environment.
You are reliable and are always looking for what to do next.
You are at least 18 years of age.

Pre-employment screenings if required by the client

Express Employment Professionals – Redding
2697 Victor Avenue
Redding, CA  96002
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View email address on ziprecruiter.com

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Express Employment Professionals is an equal opportunity Employer.