Training & E-Learning Manager

Job Summary We are seeking a dynamic Training & E‑Learning Specialist to join our growing tutoring franchise. This full‑time role is ideal for someone who thrives at the intersection of education, technology, and business operations. You’ll be responsible for delivering impactful live training sessions, developing engaging learning materials, and creating cutting‑edge e‑learning courses that empower our franchise owners and staff to succeed. Responsibilities Live Training Delivery Facilitate engaging virtual training sessions via Zoom for audiences of 200+ participants on operations, sales, and marketing topics Deliver existing training curriculum with energy and clarity while adapting content to meet diverse learner needs Moderate interactive sessions including Q&A, polls, breakout rooms, and other engagement tools Training Content Development Design and create new live training materials, presentations, and facilitator guides Update and refine existing training content to ensure relevance and effectiveness Collaborate with subject matter experts to ensure training accuracy and alignment with business objectives E‑Learning Course Design & Development Design and build interactive e‑learning courses using Articulate 360 Rise Create visually compelling, pedagogically sound learning experiences that drive knowledge retention Develop assessments, scenarios, and interactive elements that enhance learner engagement Maintain and update e‑learning library based on feedback and business needs Program Management Track training completion rates and learner performance metrics Gather and analyze feedback to continuously improve training effectiveness Maintain training schedules and coordinate with stakeholders across the organization Stay current on adult learning best practices and e‑learning trends Skills/Qualifications Proven experience delivering live virtual training to large audiences (200+ participants) Advanced proficiency with Articulate 360 Rise and other e‑learning authoring tools Strong instructional design background with understanding of adult learning principles Excellent presentation and facilitation skills with ability to engage remote audiences Exceptional visual design skills and attention to detail Experience creating training content for operations, sales, or marketing functions Excellent written and verbal communication skills Strong project management abilities with capacity to handle multiple priorities Proficiency with Zoom Preferred Qualifications Experience in franchise systems or multi‑location business environments Background in tutoring, education, or learning services industry Familiarity with Learning Management Systems (LMS) Knowledge of SCORM standards and e‑learning technical specifications Graphic design experience with tools such as Adobe Creative Suite or Canva Certification in instructional design or training (e.g., ATD, CPLP) Perks Paid bi‑weekly Company paid holidays Flexible paid time off Paid parental leave Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions Competitive 401(k) program with employer matching contributions Daily dress code of "business casual" A positive work environment And much, much more Commitment to Equal Opportunity Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. ADA Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Unleashed Brands is proud to be an equal‑opportunity employer. #J-18808-Ljbffr