Student Records Assistant

The University of Mississippi - fondly referred to as Ole Miss - stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member - student, faculty, and staff - can achieve their fullest potential.

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Department:

Job Summary:

Assists in the successful maintenance of student records through performing registration functions, supporting daily operations, and communicating with students.

Job Description:

• Performs routine registration functions such as: reviewing prerequisite requirements; verifying course, lab, and additional student fees; processing class additions, cancellations, and drops/withdrawals to ensure an effective and efficient process for students.
  
• Maintains accurate student records and information within the student information system
  
• Supports UM students and the Registrar as an informational resource
  
• Maintains confidential information and upholds UM and Registrar policies regarding confidential and sensitive information, executing discretion on a daily basis
  
• Receives requests from current and former students and university officials for official and/or unofficial copies of student records.
  
• Assists over-the-counter and telephone customers or generates and prints the online version of the transcript.
  
• Processes transcript requests, including over-the-counter, mailing/fax, and electronic.
  
• Collects payment for the transcript service.
  
• Composes and types or uses prepared form letters, and emails to answer requests or questions, or concerns, ensuring FERPA regulations.
  
• Prepares cash reports and deposits monies in the Bursar's office.
  
• Scans admissions documents into the electronic filing system and verifies that documents are entered properly.
  
• Trains and offers guidance to assigned personnel.
  
• Checks, generates, and processes third-party transcript request service.
  
• Assists students in updating school records.
  
• Verification letter.
  
• Performs related or similar duties as required or assigned.
  

Substitution Statement: An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Job Responsibilities:

Substitution Statement: An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Education Qualifications:

High School (Required)

Experience:

Relevant experience | 2 Years | Required

Compensation:

$16.94 - $25.42

Interview Requirement:

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

EEO Statement:

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any other legally protected status.

Background Check Statement:

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.