Customer Service Representative

WOTM - Partners Professional

Job Description

Customer Service Representative Position

KERNERSVILLE AREA

Strong Computer and Excellent Communication Skills

Handle inbound and outbound calls in a professional and courteous manner
Assist customers with inquiries, requests, and complaints
Provide accurate information about products, services, and promotions
Process orders, returns, and exchanges
- Perform data entry to update customer information in the system
- Analyze customer needs and recommend appropriate solutions
- Maintain a high level of product knowledge to effectively address customer inquiries
- Follow up with customers to ensure satisfaction and resolve any issues

Experience:
- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette and active listening skills
- Ability to multi-task and prioritize tasks effectively
- Proficient in data entry and computer skills

APPLY TODAY !!!

Job Type: Temp to Hire

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Vacancy posted 16 days ago

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