Lead Bartender

Rotolo's Craft & Crust

Shreveport, LA

Areas of Responsibility - Supervising Bartender

1. Staff Supervision & Training

Oversee daily performance of servers and steps of service.

Provide on-the-job training for service standards, drink preparation, and safety protocols.

Schedule shifts and manage coverage for peak hours and events.

2. Customer Service Excellence

Ensure guests receive prompt, friendly, and professional service.

Handle escalated customer concerns with diplomacy and efficiency.

Maintain a welcoming and engaging bar atmosphere.

3. Inventory & Stock Control

Monitor stock levels for beverages, garnishes, and supplies.

Conduct regular inventory counts and reconcile discrepancies.

Minimize waste through proper storage and portion control.

4. Compliance & Safety

Enforce responsible alcohol service in line with local laws and venue policies.

Maintain cleanliness and hygiene standards for all bar areas.

Ensure staff follow health, safety, and emergency procedures.

5. Financial Oversight

Track daily sales and reconcile cash/credit transactions.

Assist in setting and achieving revenue targets.

Monitor pour costs and suggest improvements to maximize profitability.

6. Event & Menu Coordination

Collaborate with management on seasonal drink menus and promotions.

Coordinate bar setup for private events and special functions.

Provide input on product selection and supplier relationships.

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Vacancy posted 1 day ago

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