Lead Case Manager - CalAIM South Valley

Position Summary 

The ECM Lead Case Manager is responsible for providing direct services to clients referred to the CalAIM Enhanced Case Management Program. The ECM Lead Case Manager is responsible for the coordination of client’s care among multiple providers. Under the direction of the CalAIM Program Coordinator, the ECM Lead Case Manager is responsible for creating a care plan that meets the requirements of the health plans and addresses identified barriers. The ECM Lead Case Manager shall act as a point of contact for all of the client's providers including but not limited to PCP, Housing Service Providers, SUD Service Provides, and Natural Supports. 

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Serve as the ECM Lead Case Manager 

• Maintain appropriate client files and complete documentation within the required timeframe

• Advocate for client’s voice and choice

• Coordinate client’s additional providers to ensure all of client’s needs are met

• Assist clients with meeting all basic needs including locating food resources and applying for entitlements

• Assist clients with developing self sufficiency skills 

• Coach clients in learning and developing daily living skills needed to improve and sustain independent living

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelors Degree in social services or closely related field, preferred

• 3 years experience in housing related social services

• Cleaning driving record 

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.