Branch Operations Manager

Operations ManagerThe Operations Manager is responsible for coordinating the field operations teams (YHIC subcontractors) and inside office operations. This would include but not limited to, reviewing/executing project schedules, assisting with recruiting new installers and/or subcontractors as needed, monitoring work progress, maintain a high level of customer communication, manage labor expenses, oversee inventory, order materials as needed, management reports, supervise and train operations staff, resolve service requests, other duties as assigned.Minimum of 5 years of experience in construction field operations, with a focus on bathrooms, doors, siding, and windows. Good problem-solving skills are required. Must be competent in the use of technology and be able to function proficiently. Must be well organized and have the ability to think on your feet. Must be proactive in your approach to managing customer/employee/subcontractor interactions, company expectations, and be able to work within the organization to deliver win-win solutions for both our customers and our employees/subcontractors.Review new jobs for accuracy and completenessTrack and manage labor and material costsReview and/or perform all accounting functions including A/R, A/P, monthly, quarterly, yearly closings,Ensure all employee personnel and payroll information is processedMaintain and improve branch production cycle timeReview concerns with Regional Operations ManagerManage inventory and warehouseEmployee and subcontractor recruitmentReview schedules(OTHER DUTIES MAY BE ASSIGNED)PERFORMANCE EXPECTATIONS:Revenue projections of branch90-day branch qualityProject timelinesCustomer service surveys, top score of 90% or betterOffice operationsThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and/or qualifications required of employees to this job.Your Home Improvement Company is an Equal Employment Opportunity Employer