Sales Project Manager

Role and Responsibilities As Sales Project Manager, you will bridge the efforts of the Commercial Sales and Project Management teams to ensure seamless transition of orders from quoting to production and delivery. This includes involvement and management of the front-end process from quotation through contract review. In addition, you will support the successful completion of the project execution through problem solving, planning, status updating, and coordination between operations, supply chain, and the customer. Excellent interpersonal, organizational, and problem-solving skills are a must - as well as an emphasis on team success through coordination and cooperation. Customer Relationship Management Foster a collaborative relationship with the customer to manage new orders, inquiries, and ongoing projects. Interface with customer portals and internal tools to retrieve and send controlled documents. Communicate with customers regarding project success, status, shipping, issues and resolution. Participate in regular customer meetings for awareness in schedule updates, risk identification, and communicating action items. Evaluate relevant commercial and project management risks and provide timely solutions. Provide order status and assist in resolving issues as they arise Maintain up-to-date information in business systems, including CRM software. Provide feedback and assist with implementation of process and system improvements for Sales and Project Management. Compile reports and summaries for Commercial Sales strategy and decision-making. Complete customer onboarding and renewal registrations and records management Front-End Order Development and Planning Participate in quoting activities through review of customer specifications and Request for Quotation (RFQ) package. Work with the Engineering, PM & Sales team to support the development of quotes for customer submittal, as well as maintenance of the quotation database Closely monitor timelines and deliverables to ensure timely quote activity Identify issues and risks during the quoting phase Perform and document quote reviews with all functions Compile costing information into finalized, professional-looking quotations for customers Ensure technical scope questions are addressed Evaluate projects to ensure technical and operational fit with organization goals Review outgoing quotations for accuracy and clarity of scope and pricing. Participate in S&OP meetings to understand available operational resources Production Serve as the primary point of contact and central hub for planning and communications on customer accounts, as assigned. Complete contract review, & production release forms for incoming orders. Provide quote metrics reporting and analytics for collaboration with external sales team Coordinate, develop, and manage forecast reporting and analysis Coordinate the customer projects with supply chain (Purchasing) for outside processing. Maintain involvement with supply chain to ensure technical and schedule requirements are achieved. Create and release purchase orders, as necessary. Manage customer priorities and project scope deliverables to meet business and customer goals Maintain organization of customer specifications and technical data in designated digital record locations. Lead activities that require coordination and cooperation of multiple departments and other stakeholders to achieve success. This may include issue resolution, corrective/preventive action. Support analysis and reporting of demand/forecast planning Other duties, as assigned, to promote the company's success and fulfillment of customer commitments. Qualifications and Education Requirements Minimum 5 years' experience associated with Sales and Project Management in a manufacturing and/or Additive Manufacturing related position Bachelor's degree in Engineering, Business, Operations, Project Management, Logistics, Procurement, or a manufacturing-related field. Years of relevant experience may be substituted. Computer literate with emphasis on Microsoft Office (Excel, Word, PowerPoint). Excellent organizational skills Ability to prioritize tasks relative to one another Excellent written and oral communication and interpersonal skills Experience and aptitude working in MRP/ERP systems for work scope planning and execution Ability to understand, interpret, and manage technical requirements (engineering/manufacturing) Employee must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. \'Green Card Holder\'), Political Asylee, or Refugee Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Preferred Education Bachelor\'s degree in engineering or other technical field Project Management Institute certification (CAPM, PMP, or other) Top Skills and Proficiencies: Project and Schedule Management, Communication, Organization, Team-Orientation, Customer Focus, Prioritization, Adaptability, Positive Influence, Relationship building Values: Safety, Integrity, Respect, Excellence, Accountability, Teamwork #J-18808-Ljbffr Cumberland Additive, Inc.