Clinic Supervisor

Clinic Supervisor

The Clinic Supervisor is responsible for overseeing the day-to-day operations of both the dental and medical departments.

With a Quality, Customer First, and Compassionate approach, The Clinic Supervisor will:

• Team Based Care – Clinical Care Collaboration – work in collaboration and continuous partnership with providers, clinical staff, and community resources in a team approach to promote access to appropriate care in the goal of enhancing patient health.
• Provide back-up assistance to clinical support staff.
• Ensure departmental goals are met including referrals, lab manifest, outstanding order report, VFC/IZ's, Specialty clinic, MA check off sheet completed.
• Respond to and document patient clinical concerns as appropriate, following CQI concern tracking protocol.
• Communicate with facility management concerning cleaning, and maintenance issues.
• Work closely with the Clinic Manager to ensure efficient and consistent compliance with clinical and operational policies and procedures.
• Pre-Visit Team Based Planning – Review of daily schedule and chart by care team; Documented instructions are written on the schedule, typed into the EHR appointment note, or in the EHR as a flag or clinical list update; Ensure patient visit is more efficient by identifying records from transitions of care are available during the patient visit, results from labs or diagnostic are in the EHR, labs or other services that are not specified in the standing orders protocols.
• Monitor utilization reports for accountability and access.
• Ensure effective scheduling to optimize resources and meet patient demand.
• Ensure patient needs are being appropriately addressed through scheduling and triage.
• Participate in collaborative projects as designated by CMO and Director of Operations.
• Participate in planning of CQI measurements.
• Responsible for recruiting and hiring employees. Maintain staff levels per FTE guidelines.
• Ensure timely and objective evaluations of direct reports, provide counseling, perform disciplinary actions and terminations, plan/ensure new hire training and staff development and, forward appropriate and complete documentation to HR in a timely manner.
• Assist in development and completion of new hire training and skills. Review training of current employees.
• Motivate staff to achieve organizational/departmental goals. Provide regular recognition for achievements.
• Ensure operations budget is within department/site budgets. Oversee supply ordering.

Minimum Qualifications:

• High School Diploma or general education degree (GED)
• Associate's Degree in Medical Staff Services Management
• Certified Medical Assistant training.
• 2-4 years related experience and/or training; or equivalent combination of education and experience.
• Bilingual English/Spanish Preferred

Perks and Benefits:

At Sunrise, we pride ourselves in over 50 years of exceptional support to our community and employees. Sunrise is dedicated to guiding every employee towards professional growth and development by supporting them through training and tuition reimbursement. We value a healthy work life balance by providing generous paid time off. Employee opinions are valued, and we listen to employees through employee engagement surveys and the sharing of diverse ideas!

Sunrise Community Health offers a generous range of benefits.

Generous PTO and Leave Times:

• Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave)

Health, Medical, and Wellness Benefits:

• Medical Insurance
• Dental & Vision Insurance
• Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Long-Term Disability (LTD)
• FSA Medical Flexible Spending Account
• FSA Dependent Care Spending Account
• Employee Assistance Program

Financial Benefits:

• Competitive 401K Plan
• Loan Forgiveness Programs*
• Referral Bonus

Professional Development:

• Tuition and Training Reimbursement
• Agency Wide Training
• Master Class Subscription

Get Involved:

• Employee Recognition Programs

* Providers can apply for the State or Federal loan repayment program.

Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position Influenza (Flu) Vaccines are required for ALL staff. COVID vaccine is highly encouraged. N95 Testing is required for Clinical positions and facial hair must not interfere with the seal or valve function of the respirator.

Sunrise Community Health is an Equal Opportunity Employer. We value a diverse, inclusive workforce that enriches our culture and our mission to provide affordable access to quality healthcare for all. Qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. Accommodations are available for applicants with disabilities.