Bilingual Chiropractic Assistant Receptionist

Benefits:

Clinic-paid Chiropractic Assistant training & licensing

Ongoing training

Paid training

Paid Holidays

Company parties

Free uniforms

Paid time off

Training & development

Job Summary

No prior experience in healthcare or chiropractic is required. Entry-level applicants are welcome to apply! Experience is a plus, but not required.

We are seeking a friendly, reliable, and service-oriented Chiropractic Assistant to join the team at our thriving clinic. Applicants This is an in-person role that combines both administrative and hands-on patient care responsibilities. Responsibilities include scheduling appointments, answering phone calls and emails, and welcoming patients as they arrive. In addition, you’ll be hands-on in supporting patients through their treatments, which may include tasks such as taking vitals, guiding patients through therapeutic exercises, assisting with stretches, and setting patients up on therapy equipment like traction or muscle stimulation.

Chiropractic Assistant Training (Required)

All team members hired for this role are required to complete the Chiropractic Assistant (CA) certification process as part of their employment. This is a state-mandated licensure process that typically takes approximately one year to complete in Maryland. The training is fully paid for by the clinic, and you’ll be working and earning during the process. It’s structured to be manageable alongside your day-to-day responsibilities. While prior certification is not required, candidates who already hold a valid Chiropractic Assistant license in Maryland will be strongly prioritized. Please only apply if you are willing and committed to completing this licensing process.

Key Responsibilities

Administrative Duties

Greet and check in patients: Welcome patients warmly, confirm appointments, and verify insurance information

Manage scheduling: Book, reschedule, and confirm appointments while keeping the clinic calendar organized

Maintain patient records: Accurately update personal and medical information, ensuring confidentiality at all times

Handle billing and insurance: Process payments, verify insurance coverage, submit claims, and follow up on outstanding balances

Support daily clinic operations: Answer phone calls and emails, manage inventory and supplies, and help maintain clean, organized treatment rooms and waiting areas

Clinical Duties (Training provided)

Assist during appointments: Support the chiropractor before and during treatments, ensuring smooth patient flow

Prepare patients for care: Guide patients through what to expect, help them get situated, and assist with therapeutic activities

Take vitals: Record measurements such as blood pressure, temperature, weight, and height

Administer therapeutic modalities: With proper training, assist with therapies like electrical stimulation, ultrasound, and guided exercises

Educate and encourage patients: Provide instruction on stretches, home exercises, and wellness habits as directed by the chiropractor

Essential Skills & Qualifications

High school diploma/GED required

Clear communication: Must be able to communicate clearly and professionally with patients, teammates, and providers, both in person and over the phone

Strong organizational habits: Ability to keep track of appointments, manage patient records, and stay on top of daily clinic operations

Basic computer skills: Comfortable using standard office software and learning medical systems (like electronic health records)

Patient-first mindset: Compassionate, respectful, and attentive to the needs and comfort of every patient

Attention to detail: Especially important when entering patient data, managing schedules, or handling billing

Multitasking ability: Able to juggle multiple responsibilities in a busy environment while staying calm and efficient

Bonus Skills & Experience (Preferred, Not Required)

Bilingual (Spanish-English): Strongly preferred to support our diverse patient community

Chiropractic Assistant certification (Maryland CA license): Not required, but a definite plus if already obtained (training is provided for those without it)

Previous experience in a healthcare setting: Especially in chiropractic, physical therapy, or rehabilitation clinics

Billing and insurance knowledge: Experience with payment collection, insurance verification, or claims processing is helpful