HVAC Specialist Account Manager

RI Account Manager Company: CLEAResult Location: Rhode Island Responsibilities Will Include Perform QC Inspections Travel throughout RI to inspect program rebated equipment to verify make and model and review installation Provide feedback to contractors as needed Respond to and provide ongoing support to resolve customer and contractor issues Provide HVAC Contractor Training and Support Train contractors on program testing procedures Develop and share resources to promote best installation practices Provide Technical Review Review contractor testing data Provide feedback to contractors Provide Customer Support and Education Educate customers about high efficiency HVAC equipment including heat pumps and heat pump water heaters Present at customer events and trainings Assist with applying for rebates and selecting systems and contractors Develop and share best practices for operating heat pumps Gather customer feedback regarding contractor installation and rebate processing Engage Industry Partners Travel to local manufacturers, distributors and HVAC companies to engage industry stakeholders with the program Identify and enroll HVAC companies in the program Attend and present at events and conferences Promote program rebates and the value of performance testing Knowledge/Experience Residential HVAC installation background required, Service Manager experience preferred Proven ability to learn and process technical information from many different sources - new products, services and measures are regularly introduced into the program Strong interpersonal, writing, verbal communication, and reporting skills Detail oriented with an ability to balance and manage multiple tasks and deadlines both independently and in a team setting Proficiency with Microsoft Word, Excel, and PowerPoint For more information or to apply please visit us here: #J-18808-Ljbffr Northeast Sustainable Energy Association