Loss Prevention Field Agent

Job Description

Job Description

Overview:

SUMMARY: Position is responsible for preventing the loss of any of the company’s assets when possible and recovering those assets and apprehend the individuals that cause a loss when necessary.

RESPONSIBLITIES INCLUDE:

o Using Loss Prevention criteria, observe, witness, stop, and detain offenders in shoplifting, counterfeiting, and ticket scalping incidents at Six Flags Over Texas

o Assist Security in the processing of individuals that attempt to enter the park illegally

o Conduct investigations concerning a wide variety of different malfeasance issues pertaining to Six Flags Over Texas and their Employees

o Able to demonstrate effective written and oral communication to offenders, parents, Loss Prevention Management and, Local Law Enforcement

o Organize paperwork and computer data entry as well as Interfacing verbally with all Over Texas/ Hurricane Harbor Employees and Management

o Converse with numerous employees and guests on various levels while always maintaining composure in potentially stressful situations

o Interface with minors / adults / local law enforcement and parents relative to internal and external theft issues

o As needed, coordinate all local law enforcement authorities for the arrest of offenders based on Loss Prevention criteria and provide authorities such photographic evidence and other documentation needed for prosecution of offenders

o Testify in court as needed concerning internal and external theft incidents

Qualifications:

o Must be at least 18 years of age

o Strong verbal and written communication skills

o Strong attention to detail and problem-solving skills

o Full availability, including days, nights, weekends, and most holidays

o Ability to work opening and/or closing shifts (up to 8-hour shifts preferred)

o Available for a seasonal commitment of at least 3 months through the end of the year

o Flexibility to work limited hours during spring, fall, and winter seasons

o Ability to work in various weather conditions (heat, cold, rain, etc.)

o Capable lifting to 25 lbs.

o Able to sit, stand, and walk for extended periods

o Ability to pass a comprehensive background check (including criminal and credit history)

o High School Diploma or GED required; some college coursework preferred

o Previous Loss Prevention or security experience preferred

o Commitment to providing excellent support to guests and fellow team members