Store Lead

Spectrum

Store Lead

Do you enjoy connecting customers with the latest technology while supporting your team's success? As a Store Lead at Spectrum, you will guide customers through products and services, mentor store specialists and contribute to sales achievements. Your efforts directly shape the customer journey and drive the store's performance.

Responsibilities

How You'll Make an Impact

Guide customers through Spectrum products and services to ensure a seamless experience from welcome to checkout
Apply sales strategies to identify opportunities and achieve sales goals
Educate customers and provide solutions tailored to their needs with comprehensive knowledge of Spectrum offerings
Support store leadership and team members by assisting with inventory control, cash management and handling escalations
Mentor Store Specialists by sharing sales expectations, tools and resources
Maintain store appearance according to planogram directives and accurately process payment transactions
Provide constructive feedback to store leadership regarding sales opportunities and operations

Working Conditions

Operate in a retail environment with moderate noise
Required to wear a uniform

Qualifications

What You'll Bring to Spectrum

Required Qualifications

Education

High school diploma or equivalent

Experience

1-2 years of sales experience
1-2 years of customer service experience

Skills

Ability to read, write and speak English
Basic math proficiency
Ability to work scheduled shift hours and overtime as needed
Stand for prolonged periods and lift up to 35 lbs
Communicate clearly and professionally with employees, customers and suppliers in person, by phone and in writing
Demonstrate self-motivation and a competitive drive to exceed sales goals
Carry a positive and professional demeanor
Pay attention to detail and solve problems effectively
Use computers and software applications
Manage multiple tasks in a fast-paced team environment
Prioritize, organize effectively and work independently

Preferred Qualifications

Skills

Familiarity with the latest technology and devices

Spectrum

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Vacancy posted 10 hours ago

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