UX Professional (Architect/Desig...

Job-ID28970484Reference26-21166Description: OneMain Financial is the country's largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day-online and at 1,500 branches in 44 states-to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It's all about doing the right thing-a mission that hasn't changed for more than 100 years. We are actively seeking a UX Professional (Architect/Designer) ? Payments Experience. A UX Professional (Architect/Designer is a user experienced architect is responsible for monitoring the stability and efficiency of system outputs to support business functions and ensure customer satisfaction. User experience architects improve the network infrastructure and conduct system configuration for optimal performance and smooth navigation. They also assist the end-users in resolving network issues, identifying discrepancy sources, and adjust codes as needed to prevent the reoccurrence of technical problems. A user experience architect must have excellent technical and communication skills, especially in helping the technology team in designing systems according to business requirements and feasibility. ADDITIONAL INFORMATION Position is Hybrid (onsite Tuesday, Wednesday, Thursday). Primary work location is Baltimore, MD. We are also open to candidates located within commuting distance (50 miles) of other OneMain corporate offices (Wilmington, DE; Charlotte, NE; Irving, TX; Evansville, IN). Strong East Coast candidates may be considered. Potential for conversion to FTE based on business need and performance. Candidates located within 50 miles of OneMain corporate office are preferred to support future conversion opportunities. Skill/Experience/Education: Mandatory: 7+ years of experience in Product Design or related fields. 7+ years of experience working collaboratively with product, engineering, design, content and user research teams. Proven ability to influence product and engineering decisions in cross-functional settings, even without direct authority. Experience working in Agile, Kanban and other delivery models. Experience writing user stories and jobs-to-be-done clearly articulating the business and user needs and defining the acceptance criteria. Demonstrated experience leveraging AI-powered tools (e.g., generative AI, research synthesis tools, automation platforms) to enhance design efficiency and insight generation. Desired Skills: Master's Degree Computer Science, Electronic Engineering or other Engineering or Technical discipline required. 15 years of experience. 10 years of relevant experience may be substituted for education. Must have extensive experience with ServiceNow Service Mapping to be considered. ServiceNow developer certification highly desired. EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”