Patient Services Representative, FT, Days
Prisma Health
Inspire health. Serve with compassion. Be the difference. Job Summary
Responsible for aspects of front office management and operation as assigned. This position is located at Regional Urology, 48 Centennial Way, Greenville. Essential Functions
Work Shift
Day (United States of America) Location
Centennial Way Practices Facility
2444 MCCW-Urology Department
24441000 MCCW-Urology-Practice Operations Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Responsible for aspects of front office management and operation as assigned. This position is located at Regional Urology, 48 Centennial Way, Greenville. Essential Functions
- All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
- Responsible for complete and accurate patient registration, pre-certification, charge capture and accurately coding diagnoses given by physicians. Responsible for posting all payments and balancing with the computer reports at day end. Requires a high level of public contact and excellent interpersonal skills. Arranges for patient pre-payments and enforces financial agreements prior to providing service. Gathers charge information, codes, enters into database, completes billing process, distributes billing information. Files insurance claims and assists patients in completing insurance forms. Processes unpaid accounts by contacting patients and third-party payers.
- Liaison between patient and medical support staff. Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary insurance information in the patient accounting system. Obtains signatures on all forms and documents as required. Assists patients with ambulatory difficulties. Maintains appointment book and follows office scheduling policies. Provides front office phone support as needed and outlined through cross training program. Screens visitors and responds to routine requests for information. Responsible for gathering, accurately coding and posting outpatient charges. Processes vouchers and private payments, to include updating registration screens based on information on checks. Research address verification as needed. Helps to process mail return statements and outgoing statements. Acquires billing information for all doctors for all patients seen in practice. Performs cashiering functions including monitoring and balancing cash drawer daily. Prepares daily cash deposits. Receives payments from patients and issues receipts. Codes and posts payments and maintains required records, reports and files. Works with patients in securing prepayment sources or financial agreements prior to providing service. Participates with other staff to achieve account resolution. Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames. Identify trends and communicates problems to management. Updates patient account database. Maintains and updates current information on physician's schedules. Schedules surgeries, ancillary services and follow-up outpatient appointments and admissions as requested. Answers questions regarding patient appointments and testing. Assembles patients' charts for next day visit. Updates profiles on all patients, ensuring completeness and accuracy. Oversees waiting area, coordinates patient movement, reports problems or irregularities.
- Assists patients with questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, etc. Processes benefit correspondence, signature, and insurance forms to expedite payment of outstanding claims. Assists patients in completing all necessary forms to obtain hospitalization or Surgical pre-certification from insurance companies. Follows-up with insurance companies ensuring that coverage is approved. Posts all actions and maintains permanent record of patient accounts. Answers patient questions and inquiries regarding their accounts. Confirms all workers' compensation claims with employees. Prepares disability claims in a timely manner. Follows-up with insurance companies ensuring that claims are paid as directed. Maintains files with referral slips, medical authorizations, and insurance slips.
- Researches all information needed to complete outpatient billing process including getting charge information from physicians. Codes information about procedures performed and diagnosis on charge. Keys charge information into on-line entry program. Processes and distributes copies of billings according to clinic policies. Assists with outpatient coding and error resolution. Pulls charts for scheduled appointments in advance. Delivers, transports, sorts and files returned charts. Picks up lab reports, dictations, X-rays, and correspondence. Continually checks for misfiled charts and refiles according to filing system. Maintains orderly files. Files all medical reports. Purges obsolete records and files in storage. Destroys outdated records following established procedures for retention and destruction. Makes up new patient charts. Repairs damaged charts. Assists in locating and filing records. Works with medical assistants and other staff to route patient charts to proper location. Follows medical records policies and procedures. -
- Collects payments at time of service for daily outpatient visit services. Reviews each account via computer to ensure patient's account(s) are being paid on a timely basis. Performs collection actions including contacting patients by telephone and resubmitting claims to third party reimburses. Evaluates patient financial status and establishes budget payment plans. Reviews accounts for possible assignment to collection agency, makes recommendation to Clinical Dept. Practice Manager. Identifies and resolves patient billing complaints. Participates with other staff to follow up on accounts until zero balance or turned over for collection. Participates in educational activities. Gathers and verifies superbills for specified practice on a daily basis. Enters all charge and same day payment information for patient visits and hospital patients, verifying accuracy of coding, charging and patient insurance status. Prints daily reports, verifying charge entry balancing at day end. Backs up and closes computer files on a daily basis, logging as appropriate (i.e. closing all batches in accordance with policy). Registers new patients after verifying patient status on computer inquiry. Updates financial information as indicated. Maintains strictest confidentiality. Participates in educational activities. Performs related work as required. As representative of Prisma Health Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual. -
- Performs other duties as assigned.
- This is a non-management job that will report to a supervisor, manager, director, or executive.
- Education - High School diploma or equivalent OR Post-high school diploma. Associate degree in technical specialty program of 18 months minimum in length preferred
- Experience - No previous experience required. Multi-specialty group practice setting experience - Preferred
- NA
- NA
- Basic understanding of ICD-9 and CPT coding- Preferred
- Basic understanding of ICD-9 and CPT coding- Preferred
Work Shift
Day (United States of America) Location
Centennial Way Practices Facility
2444 MCCW-Urology Department
24441000 MCCW-Urology-Practice Operations Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Patient Services Representative, FT, Days in Greenville, SC vacancy
- ...incoming mail Responds to non-clinical patient inquiries. Advises patients and/or... ...Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to... ...Mathematical skills Work Shift Day (United States of America) Location...SuggestedWork at officeShift work
Prisma Health
Greenville, SC9 hours ago - ...Patient Service Representative Job Title: Patient Service Representative Reports To: Practice Manager Join a team that cares for your community... ..., answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time...SuggestedFull timePart timeWork at officeLocal area
Allergy Partners
Greenville, SC3 days ago - ...Clemson Eye Patient Services Representative Clemson Eye, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking...SuggestedDaily paidFull timeTemporary workWork at office
Quigley Eye Specialists
Greenville, SC8 days ago - ...software is a plus. Full-time role (30+ hours per week). A Typical Day as a Front Desk Coordinator Welcoming kiddos and making them... ...top-notch care. Creating a fun and engaging experience for each patient. Ensuring smooth patient flow and maintaining a kid-friendly environment...SuggestedFull timeFlexible hoursShift work
Lone Peak Management Gr
Greenville, SC4 days ago - ⭐ Now Hiring: Patient Service Representative (Healthcare) Greenville, SC | 100% On Site Full Time | Monday through Friday | 8:00 AM to 4:30 PM... ...Join a healthcare team that helps improve lives every single day. MedBridge Healthcare is a nationally recognized leader...SuggestedFull timeWork at officeImmediate startMonday to Friday
- ...Number: 225631 Job Description Cintas is seeking a Route Service Sales Representative - Cleanroom. Responsibilities include providing service to... ...truck to and from numerous customer stops throughout the day, as well as lifting, carrying and walking clean products...Full timeLocal areaShift workNight shiftDay shift
- ...people, but do not need face-to-face interaction with patients in order to make it through your day. Empathy, dependability, and adaptability are at the top... ...with and providing over-the-top customer service to all callers. Making sure our patients and callers feel...Work at office
- ...Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a... .... We are committed to bringing critical services to communities across the U.S. to improve... ...for all employees and patients. Day in the Life of a Medical Coder Assign...Temporary workLocal areaRemote workMonday to Friday
Crossroads Services
Greenville, SC3 days ago - ...Health Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly... ...Prisma Health Urgent Care as a Patient Service Representative (PSR) and be the first point of contact... ...& Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight...Full timeWork at officeFlexible hoursShift workDay shift
- ...Title - Medical Coder Location - Greenville, SC 29605 Shift - Day 5x8-Hour (08:00 - 17:00) D escription: **remote role** **... ...and Comorbidities (MCC/CCs), Hospital-Acquired Condition/Patient Safety Indicator (HAC/PSI) and Quality Indicators capture as appropriate...Remote workShift work
HonorVet Technologies
Greenville, SC5 days ago $23 - $25 per hour
...Patient Intake Coordinator Ready to make a real impact every day? Join ClearChoice Dental Implant Centers, a national leader transforming lives through advanced dental implant solutions. As a Patient Intake Coordinator, you'll be the first point of contact for patients...Full timeWork at officeMonday to FridayClear Choice USA
Greenville, SC2 days ago- ...is a plus. Full-time role (30+ hours per week). A Typical Day as a Front Desk Coordinator: Welcoming kiddos and making them... ...-notch care. Creating a fun and engaging experience for each patient. Ensuring smooth patient flow and maintaining a kid-friendly...Full timeFlexible hoursShift work
- ...Number: 229395 Job Description Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division.... ...after being assigned a route • Majority work a 4-Day workweek • Majority work no nights or weekends • Monthly...Full timeLocal areaShift workWeekend workDay shift
- ...Patient Representative Specialist The Patient Representative Specialist is responsible for providing excellent customer service to patients and their families. They will be the first point of contact for patients and will be responsible for answering questions, scheduling...Work at office
Physician Services
Greenville, SC4 days ago - ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for... ...Prescription plans, if eligible ~ Paid holidays, vacation, and sick days, if eligible ~ Life insurance ~ MetLaw Legal program ~...Start working todayLocal area
U-Haul
Greenville, SC5 days ago - ...Bilingual Customer Service And Sales Agent Opportunity (Spanish/English) Location: Greenville & Spartanburg, SC Hours: Full time, 40 per week (10 AM - 6 PM) Saturdays required. One week-day off. Help People. Grow Your Career. Build Your Future. At Calidad...Full timeWork at office
Calidad Insurance
Greenville, SC3 days ago $15 per hour
...Customer Service Associate Southern Shine Car Wash, a family-owned business, is growing and we are seeking Customer Service Associates... ...very lucrative! Job Schedule: Our locations are open 7 days a week from 7:30am-7:30pm. Flexible schedules (weekends and...Hourly payFull timePart timeSummer workFlexible hoursAfternoon shiftAction HR Consulting
Greenville, SC5 days ago$16.41 per hour
...you a highly motivated, customer focused, bilingual customer service representative looking to join a team of professionals assisting our local... ...Immediately If that describes you, we need to talk! What your day will look like: Responsible for providing exceptional...Temporary workLocal areaImmediate startGodshall Recruiting
Greenville, SC5 days ago- ...Full Time | Monday through Friday Leadership Opportunity | Day Shift Schedule Sign On & Retention Bonus Available Leadership... ...enjoys organization, teamwork, and making a direct impact on both patients and staff, this position delivers the perfect blend of hands-on...Full timeRelocation packageMonday to FridayDay shift
Southern Health Partners
Greenville, SC3 days ago - ...PRODUCE – Cleaning and food preparation for the day ahead. STOCKING AND UNLOADING - Keeps... ...Ideal Candidate: Is friendly and customer-service oriented. Cares about their community.... ...match Paid holiday, vacation, and sick leave (FT only) Paid bereavement and jury duty leave...Weekly payFlexible hoursNight shift
Ingles Markets
Greenville, SC11 days ago - ...PRODUCE – Cleaning and food preparation for the day ahead. STOCKING AND UNLOADING – Keeps... ...Ideal Candidate: Is friendly and customer-service oriented. Cares about their community.... ...match Paid holiday, vacation, and sick leave (FT only) Paid bereavement and jury duty leave...Weekly payNight shift
Milkco Inc
Greenville, SC4 days ago - ...provider in South Carolina is seeking a Medical Coder to join their team. The ideal candidate will have experience in coding medical services, knowledge of ICD-10-CM and CPT coding, and a commitment to accuracy and compliance. Key responsibilities include assigning...Remote work
Crossroads Services
Greenville, SC3 days ago $59.3k - $80.9k
...leading U.S. healthcare company delivering care to millions of people with Medicare and Medicaid, families, individuals, military service personnel, and communities. Equal Opportunity Employer Humana does not discriminate against any employee or applicant on the...Temporary workLive inWork at officeWork from homeHumana
Greenville, SC4 days ago$35k - $55k
...Customer Service Representative *Bilingual Spanish preferred* Are you a people person with a knack for making connections? Do you thrive... ...Generous paid time off for vacation, personal, and sick days. Flexible scheduling options to accommodate work-life balance...Hourly payFor contractorsFlexible hoursMichael Robson
Greenville, SC3 days ago$55k - $65k
...together as a team and have fun while we are doing it! Customer Service Representative As a Customer Service Representative with Dylan Schaefer... ...my office ~ Paid time off (vacation and personal/sick days) ~ Health benefits ~ Valuable career-building experience...Hourly payFor contractorsWork at officeDylan Schaefer - State Farm Agent
Greenville, SC3 days ago- ...Spartanburg, South Carolina Position Title: Maintenance Sales Representative The Opportunity: This is a high-impact, ground-... ...the sale of preventive maintenance agreements and related service offerings. This is not a maintenance or relationship...Permanent employmentContract work
Delta Diversified
Greenville, SC1 day ago - ...experience and deliver exceptional customer service - the Receiving Specialist & Sales... ...opportunities! Exciting opportunities to represent Cycle Gear at special events -- International... ..., and we get to interact with them every day! Qualifications Our next...Hourly payFull timeImmediate startShift workNight shiftAfternoon shift
Comoto
Greenville, SC7 days ago $15.76 - $18.33 per hour
...bilingual. It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful... ...at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together. Let...Hourly payTemporary workLocal areaFlexible hoursAT&T
Greenville, SC1 day ago- ...care practices across the Southeast, providing the operational, strategic, and administrative support needed to deliver exceptional patient care. Backed by a leadership team with over 100 years of combined experience, we are building a trusted network rooted in quality,...Temporary work
Eye Health America
Greenville, SC4 days ago - ...strategic, and administrative support needed to deliver exceptional patient care. Backed by a leadership team with over 100 years of... ...class practices and ambulatory surgery centers to deliver full-service, integrated eye care. Our focus is to provide the operational,...Temporary workLocal area
Quigley Eye Specialists
Greenville, SC2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Services Representative, FT, Days. Be the first to apply!
Related searches
- patient registration representative Greenville, SC
- patient assistance representative Greenville, SC
- patient experience coordinator Greenville, SC
- unit clerk Greenville, SC
- health unit coordinator Greenville, SC
- nursing unit secretary Greenville, SC
- patient care representative Greenville, SC
- unit secretary Greenville, SC
- medical secretary Greenville, SC
- unit assistant Greenville, SC