Senior Manager, Information Resources

Senior Manager, Information Resources

Information Technology All Practice Areas Austin, TX, Boston, MA, Charleston, SC, Charlotte, NC, Chicago, IL, Dallas, TX, Harrisburg, PA, Houston, TX, Irvine, CA, Kansas City, MO, Los Angeles, CA, Miami, FL, Nashville, TN, New York, NY, Newark, NJ, Palo Alto, CA, Pittsburgh, PA, Portland, OR, Raleigh, NC, San Francisco, CA, Seattle, WA, Washington, DC, Wilmington, DE

At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us. Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

Position Summary

The Senior Manager, Information Resources is responsible for the management and accessibility of the firm’s information resources and the operational administration of designated practice applications. This role directs the department’s global Information Resources team with the objective of delivering information resources and services innovatively, seamlessly, and cost-effectively.

The position oversees centralized resource operations, including purchasing, licensing, contract administration, access, utilization, and renewals, with a significant focus on vendor strategy and the negotiation of pricing, licensing, service levels, and other commercial terms. Financial responsibilities include developing portfolio budget proposals and forecasts, managing portfolio expenditures against approved budgets, and using financial and usage data to recommend purchases, renewals, consolidation, and cost optimization.

The Senior Manager puts departmental priorities into practice, implements established policies and procedures, and works with regional teams to provide consistent services. Working with application owners and technology partners, the role improves processes and manages approved projects to integrate resources with firm systems and workflows.

Position can be fully remote.

Applicants must reside in a state where K&L Gates is authorized to employ remote workers and be able to travel to a K&L Gates office as needed.

Key Relationships

Reports to the Director, Research, Information, and Practice Technology. Works closely with the Associate Director, Practice Engagement; Knowledge Management and Innovation; other Research, Information, and Practice Technology functional leaders; business owners and practice stakeholders; Digital & Technology; Finance; Procurement; application owners; and external providers.

Direct Reports

Manager, Research Technology

Manager, Information & Practice Resources

Manager, Research & Information, Australia

Manager, Research & Information, Europe & Middle East

Senior Analyst, Information Resources

Lead and manage the global Information Resources team, setting priorities, allocating work, developing staff, and contributing to departmental strategy and planning.

Bring regional purchasing, renewal, and reporting practices into alignment with the firm’s centralized model, working with regional stakeholders to address business and contractual requirements.

Develop portfolio budget proposals and forecasts, manage expenditures against approved budgets, and oversee invoicing, coding, payment operations, reconciliations, cost allocations, financial reporting, controls, and data integrity in partnership with Finance. Review financial performance and material variances, ensuring timely resolution and appropriate escalation of significant exceptions.

Lead new vendor onboarding, licensing, contract administration, and related approval processes with Finance, Procurement, and relevant stakeholders.

Partner with the Associate Director, Practice Engagement, on trial administration, including submitting and tracking demand requests, preparing documentation, routing requests for approval, and reporting usage.

Oversee resource requests, acquisitions, renewals, and cancellations, ensuring accurate records, timely completion, and compliance with established approval processes.

Maintain a clear global view of portfolio costs, utilization, and contractual commitments, and identify opportunities to reduce duplication, lower costs, improve terms, and increase value.

Collaborate with business owners to assess needs and evaluate alternatives; recommend purchases, renewals, cancellations, and consolidation; and oversee approved changes.

Lead vendor negotiations for new agreements, renewals, and amendments, using portfolio, market, financial, and usage data to secure favorable pricing, licensing, service levels, contractual protections, and other commercial terms; manage vendor relationships and eliminate strategic commitments, material risks, and significant exceptions as appropriate.

Oversee information resource systems and technologies, including resource management platforms, access and authentication, license and credential administration, usage monitoring, analytics, and reporting.

Maintain consistent data standards and develop measures of resource use, value, and service effectiveness.

Evaluate vendor capabilities and recommend opportunities to integrate information resources and designated practice applications with firm systems and workflows, working with relevant technology partners.

Manage approved process improvement and integration projects, including scope, timelines, dependencies, and implementation, in line with departmental priorities and technology standards.

Monitor developments in research technology and resource management and recommend practical applications.

Experience & Skills Required

Master’s degree in Library and Information Science (MLIS) from an ALA-accredited program, or an equivalent graduate degree in library and information science.

Significant experience in information resources management, legal information services, legal research, research operations, or a related information services function.

Strong knowledge of legal and business research resources, platforms, and their application to practice needs, including the capabilities, limitations, and licensing considerations of AI-enabled legal research tools.

Demonstrated experience managing complex portfolios of research resources, information products, subscriptions, or practice applications.

Strong financial and analytical skills, including budgeting, expenditure analysis, forecasting, oversight of invoicing and cost allocation, reconciliations, financial and utilization reporting, controls, and value assessment.

Demonstrated experience leading complex vendor and contract negotiations, including pricing, licensing, renewals, service levels, and other commercial terms, as well as managing vendor relationships and contract administration.

Strong project management skills, with experience coordinating cross-functional initiatives from planning through implementation.

Experience leading operational change and bringing regional teams into consistent working practices.

Demonstrated leadership and team development experience, preferably across multiple regions or time zones.

Strong communication, relationship-building, organizational, and problem-solving skills.

Sound judgment in making recommendations, working within delegated authority, and escalating risks and exceptions.

Ability to handle confidential information with integrity, discretion, and sensitivity.

Preferred Qualifications

Experience with portfolio analytics, business intelligence tools such as Power BI, and resource management systems.

Experience supporting resource integrations through APIs, workflow automation, or emerging integration approaches such as Model Context Protocol (MCP).

Additional Abilities Required

Ability to work in a professional office or remote environment requiring routine use of a computer and standard office equipment.

Ability to travel periodically for business meetings, professional conferences, or supplier meetings.

Flexibility to work across global time zones, including occasional hours outside the standard workday to support regional collaboration.

Compensation Salary $129,000 - $257,000 / year

The compensation salary for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.

K&L Gates is a fully integrated global law firm with lawyers located in more than 40 offices. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world. We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.

The industry recognition the firm has garnered emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.

Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.

Please be advised that this position requires successful completion of a background check. In accordance with the Washington State Fair Chance Act, Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, the California Fair Chance Act, and applicable law qualified California and Washington State applicants with criminal history records will be considered. A criminal history will not categorically exclude a candidate from employment, and the Firm will consider relevant factors before making employment decisions based on criminal history information.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Medical/Prescription Drug Coverage (including a Health Savings Account feature)
• Back-up Child/Elder Care and access to a caregiving concierge
• Wellness Program
• Vision Insurance
• 401(k) Retirement Plan and Profit Sharing
• Business Travel Accident Insurance
• Short- and Long-term Disability Protection
• Pet Insurance
• Life Insurance (including Basic, Supplemental, Spouse, Child, and Accidental Death and Dismemberment)
• Health Advocacy Services
• Paid Time Off (25-30 days per year)
• Identity Protection/Restoration and Fraud Insurance
• Parental Leave (18 weeks of which 12 are paid; short-term disability may provide additional paid time off)
• Student loan refinancing options and access to a student loan concierge service
• Paid Holidays (12)
• Addiction Resources
• Family Building Benefits
• Breast Milk Delivery and Lactation Support Services
• Flexible Spending Accounts
• Employees also may be eligible to receive bonuses and certain expense reimbursements
• Employee Assistance Program
• Professional Development and CLE Credit Opportunities
• 529 Deductions
• Relocation
• Employee Referral Program
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Perks including: Technology, Entertainment, and Travel Discount Programs
• All other benefits (such as leaves of absence) required by law

The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices will not be influenced or affected by virtue of a person’s race (including traits associated with race, including hair texture and protective hairstyles such as afros, braids, locks, and twists), religion, creed, color, national origin, ancestry, citizenship, physical disability, mental disability, medical condition, genetic information, marital status, sex, pregnancy, childbirth, breastfeeding, gender, parental status, gender identity, gender expression, sexual orientation, age, familial status, domestic violence victim status, military and veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment, and dismissal. In addition, the Firm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact View email address on click.appcast.io .

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Department Information Technology

Practice All Practice Areas

Office Austin, TX Boston, MA Charleston, SC Charlotte, NC Chicago, IL Dallas, TX Harrisburg, PA Houston, TX Irvine, CA Kansas City, MO Los Angeles, CA Miami, FL Nashville, TN New York, NY Newark, NJ Palo Alto, CA Pittsburgh, PA Portland, OR Raleigh, NC San Francisco, CA Seattle, WA Washington, DC Wilmington, DE