Sales and Service Technician

Job Opportunity at Bridgestone Americas

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.

Pay Range: $16.00 $23.90. Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities include customer service, sales, customer issue resolution (75%), basic vehicle service tasks, oil, tires, fluids (25%), and store operations, opening/closing, inventory, displays as needed.

This is a growth and career development role. You may assist Manager or act as Manager-On-Duty in certain circumstances or to support development. Learn all aspects of store operations and flex between front/back shop tasks.

Minimum qualifications include a high school diploma or equivalent, a valid automobile driver's license, customer service and career growth mindset, ability to learn and perform basic vehicle service tasks, and ability to learn and operate store systems.

Preferred qualifications include a 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate, previous consumer retail sales experience, previous automotive experience, and previous management/supervisory experience.

Benefits include medical, dental and vision starting day 1 for all our teammates, paid vacation and holidays, on-the-job training and company-funded ASE certifications, flexible work schedule, 401(k) match, on demand pay (daily pay) program available, professional development, community involvement, integrity & teamwork.

At Bridgestone, you are free to be. We believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.