Account Manager/Proactive Inside Sales

Account Manager/Proactive Inside Sales

We are looking for an Account Manager/Proactive Inside Sales to own multiple clients' books of business, ensure customer satisfaction, and provide sales support. This will require both office work and work on customer sites. The ideal candidate is someone who hates to lose, is a self-starter, competitive, driven and client centric. This person needs to have an entrepreneur's spirit and is willing to work to build our rapidly growing business.

We will provide extensive training (lean six sigma, product training, sales training, project management training). Your ability to learn and general interest in what we do is more important than your education/job history. You will be supported by an excellent team of engineers and technicians with vast manufacturing technology knowledge.

Reports to: Profit Center Manager

Minimum Qualifications:

• Previous customer service and/or administrative experience in retail, hospitality, restaurant, etc. (office experience may be considered as well)
• Computer proficiency is required
• Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential

Additional Proficiencies:

• Stellar multitasking and prioritizing ability, as well as a strong sense of urgency
• Excellent communication skills, both written and verbal
• Be organized and possess strong problem-solving skills
• Must show initiative, self-motivation, perseverance
• Mechanical or industry interests is recommended

Preferred Qualifications:

• Bachelor's degree or associates degree in relevant field OR 2 years industry experience

Working Conditions:

• Working conditions vary and will include warehouse, office, and external environments.
• Activities will include lifting, sorting, standing, possible extreme heat/cold conditions.
• Office work may include sitting for extended periods.
• May include some travel both by car and by air
• Manufacturing client facilities may have hazards or dirty conditions.

Supervisory Responsibilities:

• No

Essential Job Functions:

• Proactive client account management: Account Manager/Proactive Inside Sales will be assigned specific customer accounts and will be accountable for those clients having a consistently positive experience.
• Processing orders.
• Quoting and consulting on technology specs.
• Help our clients migrate and modernize continuously.
• Drive client spec.
• Make site visits to intimately understand our clients' business and educate them our ways to improve their business with technology.
• Answer phones, take walk-ins, and answer client emails.
• Build and work a strategic business plan.
• Support our team's growth and find new ways to creatively service our clients.

Compensation Range: The compensation range for this position is $60000 to $70000 annually.

Other Compensation:

• Bonus
• Profit Sharing

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care
• Long Term Disability Insurance after 25 months
• Life Insurance at 1X your annual salary
• 401(k) (18 or older)
• Paid Sick Leave - accrue 0.0347 hours per qualified hour worked, up to 72 hours annually, usable after 90 days
• Paid Holidays - 9 days each year
• Paid Vacation - accrue 0.03847 hours per qualified hour worked, up to 80 hours annually
• Paid Pregnancy & New Parent Leave
• Health Savings Account (HSA) and matching
• Dependent Care Flexible Spending Account (FSA)