Chief Engineer

Chief Engineer Position at South Seas Resort

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, Axiom Hospitality, and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals. At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life. Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.

Our Property: Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

We offer a very competitive salary and generous benefits including:

• Low-cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4 percent
• Commuter and Company-paid Toll Programs

POSITION OVERVIEW

South Seas Resort is seeking an experienced, hands-on Chief Engineer to provide operational leadership for the resort's Engineering Department while ensuring the safe, efficient, and reliable operation of all resort facilities, infrastructure, and mechanical systems.

Reporting directly to the Director of Engineering, the Chief Engineer serves as the department's operational leader, providing direct oversight of the daily maintenance, repair, and preventative maintenance programs across the resort. This position leads by example, working alongside the engineering team to troubleshoot complex building systems, respond to operational issues, and ensure exceptional service for guests and owners.

The Chief Engineer is responsible for maintaining the resort's physical assets, including guest accommodations, public spaces, restaurants, marina, golf clubhouse, pools, water features, recreational facilities, tennis and pickleball courts, fitness center, spa, commercial spaces, and back-of-house operations. This role partners closely with all resort departments to support operational excellence while maintaining the highest standards of safety, quality, sustainability, and guest satisfaction.

Essential Responsibilities

Operational Leadership

• Provide daily hands-on leadership of the Engineering Department while actively participating in maintenance, repair, and troubleshooting of resort facilities and equipment.
• Lead by example, working alongside technicians during complex repairs, emergency situations, and critical maintenance projects.
• Conduct daily property inspections to assess the condition, appearance, safety, and functionality of all resort assets.
• Ensure timely completion of preventive maintenance, corrective maintenance, and work orders throughout the resort.
• Prioritize engineering requests based on guest impact, operational needs, and safety considerations.
• Respond to after-hours emergencies and operational issues as needed.

Resort Maintenance & Facilities

• Oversee maintenance and repairs for guest rooms, public areas, restaurants, meeting spaces, marina, golf clubhouse, pools, water park, recreation facilities, tennis center, fitness center, spa, employee facilities, grounds, commercial spaces, and infrastructure.
• Ensure the proper operation of HVAC systems, chillers, boilers, generators, plumbing, electrical distribution, refrigeration, irrigation, fire life safety systems, elevators, water treatment systems, and other critical building systems.
• Maintain effective preventive maintenance and asset management programs that maximize equipment life and minimize downtime.
• Ensure all engineering work meets applicable building codes, manufacturer specifications, and regulatory requirements.

Leadership & Team Development

• Supervise, coach, train, develop, and mentor Engineering Supervisors, Engineers, Maintenance Technicians, and support staff.
• Foster a culture of accountability, teamwork, professionalism, and continuous improvement.
• Assist with recruiting, interviewing, onboarding, scheduling, performance management, and employee development.
• Conduct regular departmental meetings, safety training, and technical skill development sessions.
• Promote safe work practices and ensure compliance with OSHA regulations and resort safety policies.

Financial & Administrative Management

• Assist in preparing and managing departmental operating budgets and capital improvement projects.
• Monitor labor productivity, overtime, inventory, purchasing, and departmental expenses.
• Adhere to all purchasing policies, contractor bidding requirements, and financial controls.
• Prepare project scopes, obtain contractor proposals, and oversee vendor performance.
• Utilize HotSOS or equivalent maintenance management systems to monitor work orders, preventive maintenance, and asset history.

Preventive Maintenance & Asset Management

• Ensure preventive maintenance schedules are executed consistently across all resort facilities.
• Develop long-term maintenance strategies and recommend capital improvements.
• Monitor utility consumption and implement energy conservation initiatives.
• Oversee water treatment programs, pool operations, and environmental compliance.

Collaboration & Guest Experience

• Partner closely with Housekeeping, Food & Beverage, Front Office, Recreation, Marina, Golf, Security, and other departments to support seamless resort operations.
• Participate in daily operations meetings and property walk-throughs.
• Ensure engineering response times meet service expectations while minimizing disruption to guests.
• Professionally communicate project updates and facility conditions to resort leadership.

Compliance & Safety

• Ensure compliance with all federal, state, and local regulations, including OSHA, fire life safety, environmental requirements, and building codes.
• Maintain emergency preparedness procedures and participate in emergency response activities.
• Support resort risk management initiatives and maintain accurate engineering records and documentation.

What are we looking for?

Qualifications

• High School Diploma or equivalent required; Associate's or Bachelor's Degree in Engineering, Facilities Management, Construction Management, or related technical field preferred.
• Minimum of 7 years of progressive engineering or facilities maintenance experience within a resort, hotel, commercial