Director of Operations

About the Firm Ledbetter Cowan Law Group is a trusted institution serving Venice, FL, and surrounding areas with a commitment to building lifelong relationships. The firm specializes in Estate Planning, Probate & Trust Administration, and Business & Corporate Law, offering personalized solutions to clients' varied legal needs. Known for their comprehensive approach, Ledbetter Cowan ensures peace of mind through tailored estate planning and seamless real estate transactions. Under the leadership of Managing Partner Steven Ledbetter, the firm is focused on building scalable infrastructure, operational excellence, and a high-accountability culture to support its next phase of growth. Client testimonials frequently highlight the firm’s professionalism and dedication, reflecting a culture rooted in empathy and excellence. The team's diverse expertise, combined with a client-first philosophy, positions Ledbetter Cowan as a prominent legal partner in Florida. Role Overview The Director of Operations at Ledbetter Cowan Law Group is a pivotal role designed to transform and elevate the firm’s operational landscape. As the firm scales towards ambitious growth targets, this strategic leader will oversee all facets of operations, injecting efficiency, financial oversight, and scalable operational solutions across the firm. By taking ownership of operational leadership, the Director will empower the partners to focus more on legal advocacy and strategic growth, thereby significantly impacting client satisfaction, team synergy, and overall firm performance. Responsibilities Strategic Leadership: Build and implement advanced operational infrastructure to support projected growth and efficiency. Financial Oversight: Own budgeting, forecasting, financial reporting visibility, and oversight of bookkeeping/CPA partnerships, helping build a more mature and accountable financial infrastructure. KPI & Data Management: Implement comprehensive KPI tracking and accountability systems, ensuring data-driven insights propel growth. Process Optimization: Identify and resolve bottlenecks and efficiencies across operational workflows and communication channels. Execution & Accountability: Lead initiatives with autonomy, ensuring seamless execution and fostering a culture of proactive problem solving. Technology Oversight: Modernize and optimize the technological stack to enhance firm operations and reporting capabilities. People Management: Oversee HR functions, mentor staff, and make firm-wide personnel and vendor decisions to align with strategic goals. Qualifications High-Level Operations Experience: Proven track record of independently leading operations in a professional services setting. Strong Financial Acumen: Expertise in budgeting, P&L management, and financial strategy essential for informed operational decisions. Independent Decision-Making: Ability to recommend and implement solutions without needing continuous direction. Executive-Level Judgment: Capable of thinking strategically, challenging assumptions thoughtfully, and bringing well-reasoned recommendations to firm leadership as a true strategic partner rather than functioning as a task executor. Systems Scaling Mindset: Experience in building infrastructure to nurture growth and operational scalability. Preferred Background: Experience in professional service operations, including medical, property management, or legal environments. On-Site Engagement: Thrives in an in-office role where collaboration and direct engagement with colleagues are integral to success. Benefits Growth Trajectory: Join a firm in a significant growth phase, offering opportunities for personal development and scale. Impactful Leadership Role: Step into a high-impact position where your decisions, systems, and leadership will directly shape the future growth and operational success of the firm. Empowering Culture: Be part of a team that values ownership and strategic contribution, encouraging innovation and proactive leadership. Community Impact: Work in a firm deeply committed to client satisfaction and community involvement, fostering relationships that matter. #J-18808-Ljbffr