Sr. Manager, Core Business Systems
$140k - $165kThe Mutual Group
- # Sr. Manager, Core Business SystemsApplylocations: Iowa - TMG Home Office: Dallas, Texas: Chicago, Illinois: New York, New York: Raleigh, North Carolinatime type: Full timeposted on: Posted Yesterdayjob requisition id: R-100228**Department:**Information Technology**Job Description:**The Senior Manager, Core Business Systems is responsible for leading the delivery, support, and continuous improvement of enterprise applications that power core business and insurance operations, with Guidewire as the primary platform for policy administration, billing, and claims. The scope also includes HRIS, financial systems, enterprise content management, and related business platforms. This role combines hands-on execution leadership, operational discipline, business partnership, and people leadership, including management of a team of direct reports.The Senior Manager owns delivery outcomes across enhancements, releases, production support, risks, dependencies, quality, and business value. Working closely with business stakeholders, IT partners, vendors, and delivery teams, this leader ensures Guidewire and other core systems are stable, scalable, secure, efficient, and aligned with organizational priorities. The ideal candidate brings strong experience managing enterprise systems in a complex environment, builds capable teams, drives continuous improvement, and creates clear operating routines that improve reliability, transparency, and execution.**Work Arrangement:*** Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule. The initial training period may require additional in‐office days.**Accountabilities:** Application Delivery and Execution* Lead the end-to-end lifecycle of key business systems, including Guidewire enhancements, releases, upgrades, integrations, and production support.* Own delivery outcomes across scope, schedule, quality, risks, dependencies, team capacity, and measurable business value.* Partner with business stakeholders, product owners, vendors, and delivery teams to ensure requirements are well-defined, prioritized, and effectively executed.* Provide day-to-day oversight across delivery activities, ensuring priorities reflect business objectives, operational needs, and available capacity.* Coordinate integrations across Guidewire, internal and external platforms, data flows, APIs, vendor systems, and enterprise services.* Stay close to the work by understanding delivery status, removing blockers, supporting issue resolution, and helping teams navigate complex implementation challenges.Operational Excellence and Governance* Ensure system stability, availability, performance, and reliability through effective oversight of operational processes and team execution.* Oversee incident, problem, and change management processes, including root cause analysis, corrective actions, and prevention of recurring issues.* Establish and maintain clear metrics, dashboards, routines, and reporting to track system uptime, defect trends, backlog health, release readiness, service quality, and operational risk.* Drive continuous improvement in system efficiency, automation, support models, release discipline, and user experience.* Ensure adherence to IT governance, architecture standards, security practices, compliance requirements, audit controls, and change management expectations.* Promote disciplined execution through clear documentation, repeatable processes, defined ownership, and effective decision-making routines.People Leadership and Team Development* Lead, mentor, and develop a high-performing team of developers, analysts, administrators, and configuration specialists.* Set clear expectations for delivery, quality, accountability, collaboration, documentation, and stakeholder engagement.* Manage team capacity, resource planning, skills development, performance feedback, and prioritization of work.* Coach team members through complex delivery and support situations, helping them strengthen technical judgment, business understanding, and execution discipline.* Build a culture of accountability, continuous learning, operational excellence, and practical problem-solving.* Raise the bar for team performance by improving ways of working, encouraging ownership, and recognizing measurable progress.Business Partnership and Product Alignment* Partner with stakeholders across underwriting, claims, finance, HR, operations, and other business functions to align system capabilities with business needs.* Translate business priorities into practical delivery plans, system enhancements, and operational improvements.* Serve as a key liaison between business and IT teams, ensuring clear communication, aligned expectations, and timely issue resolution.* Support prioritization across new demand, regulatory needs, technical debt, production support, and platform improvements.* Ensure technology work improves business outcomes, including user experience, service quality, operational efficiency, adoption, and risk reduction.Vendor, Financial, and Risk Management* Manage vendor relationships supporting Guidewire and other core business systems, including performance monitoring, issue escalation, and service quality.* Support budgeting, forecasting, invoice review, and cost tracking for assigned platforms and services.* Identify and escalate delivery, operational, vendor, and technology risks with clear recommendations.Partner with architecture, security, infrastructure, data, and operations teams to ensure solutions are supportable, secure, and aligned with enterprise standards.**Qualifications:*****Experience Required**** 10 to 15 years of experience in enterprise systems, application delivery, technology operations, or related IT roles.* 5+ years of experience managing and leading teams, including performance management, coaching, capacity planning, and delivery oversight.* Experience supporting or implementing core business platforms such as Guidewire PolicyCenter, BillingCenter, ClaimCenter, HRIS, financial systems, enterprise content management, or similar enterprise applications.* Strong understanding of application lifecycle management, including requirements, development, configuration, testing, release management, production support, and continuous improvement.* Experience leading teams responsible for production support, enhancements, releases, integrations, and vendor-managed platforms.* Proven ability to manage multiple priorities, risks, dependencies, and stakeholder expectations in complex, cross-functional environments.* Strong analytical, problem-solving, communication, and stakeholder management skills.* Ability to connect technology delivery to measurable business outcomes, including reliability, efficiency, user experience, quality, and risk reduction.***Experience Preferred**** Experience in the insurance industry, especially with Guidewire, policy, billing, claims, underwriting, finance, or operations platforms.* Exposure to modern technologies such as APIs, cloud or SaaS platforms, system integrations, automation, workflow tools, and data exchange patterns.**Pay Range:****Anticipated Hiring Range:*** $140,000 - $165,000 annual base salary depending on experience, qualifications, and geographic location* $150,000 - $180,000 annual base salary depending on experience, qualifications, and geographic location in CA, CT, MA, NJ, NY, and PA**Benefits:**We are proud to offer our full-time regular employees a robust benefits suite that includes:* Competitive base salary plus incentive plans for eligible team members* 401(K) retirement plan that includes a company match of up to 6% of your eligible salary* Free basic life and AD&D, long-term disability and short-term disability insurance* Medical, dental and vision plans to meet your unique healthcare needs* Wellness incentives* Generous time off program that includes personal, holiday and volunteer paid time off* Flexible work schedules and hybrid/remote options for eligible positions* Educational assistance
- J-18808-Ljbffr The Mutual Group
Vacancy posted 23 hours ago
Similar jobs that could be interesting for youBased on the Sr. Manager, Core Business Systems in Chicago, IL vacancy
$154.87k - $246.6k
Job Description:The Senior Manager, Enterprise Applications and Systems is responsible for the operational management... ..., and performance of critical business and legal systems across practices,... ...a deep understanding of the firm’s core systems, including: Practice Solutions...SeniorFull timeImmediate start- ...Us: Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers... ...world results and help move society forward. Sr Director Business System, Global **Can Be Based out of Any UK/EU...Senior
Johnson Controls
Chicago, IL23 hours ago - ...Description Senior Software Engineer – Low Latency Trading Systems (Core Java) Chicago, IL | Hybrid (2 Days Onsite REQUIRED) | Long-... ...Electronic Trading Platforms Matching Engines Order Book Management Market Data Processing Trading Logic Credit Checks...SeniorWork at officeImmediate startVisa sponsorship2 days per week
Talent Solutions Group Inc
Chicago, IL1 day ago $151.14k - $200.32k
...eligibility criteria.Join Our Team as a Senior Business Process Manager - Engineering to ManufacturingThe... ...BOM integrity and visibility System Integrator Partnership: Operates as the... ....With a diverse, global workforce and core values around integrity, safety, and quality...SeniorTemporary workFlexible hours$184k - $234k
...customers. We are seeking aDirector, CX Business Systems to lead our Post Sales / Customer... ...systems analysts (BSA) and technical program managers (TPM) team, and define the strategic... ...You Have:Certifications in one or more core CX technology platforms, e.g. Salesforce...SuggestedContract workWork at officeLocal area$125k - $175k
...scale, and technology.Job DescriptionSenior Business Development ExecutiveLocation: New York,... ...a global leading provider of investment management software solutions designed to optimize... ...in sell side trade order management systems and EMS systems. Experience with FIX connectivity...SeniorOngoing contractFull time$223.2k - $262.7k
...to lead our Distributed Energy Resource Management Systems (DERMS) capability within the Energy &... ...while helping grow West Monroe’s DERMS business. Success in this role requires the ability... ...strategies across DERMS and core utility systems (e.g., CIS, MDMS, GIS,...SeniorLocal areaImmediate startFlexible hours- Job DescriptionThe Senior Manager, Business Unit Sales provides leadership for the business and trade management. Main functions include process... ...whitespace across different channels through closure of core product gaps, innovation, and profitable promotion plans incremental...SeniorFull timeFlexible hours
- ...client in the global marketplace and serve risk management needs of customers around the world. Principal Accountabilities: Conducts system-wide testing and some integration testing.... ...artifact reviews. Industry experience in Core Java and Multithreading . Experience...Senior
$100k - $112k
...Description Job Description Sr. Director of Enrollment... .... This role oversees the core infrastructure, technology systems, and processing operations... ...process improvements, manage cross-functional teams, and... ...education administration, business administration, or a related...SeniorWeekend workAfternoon shiftIllinois Institute of Technology
Chicago, IL13 days ago$110k - $160k
...an experienced, highly skilled, and collaborative Senior Design System Designer. Working closely with our Design Systems Lead, you’ll help... ...5 Company Wide Office-Optional weeks tied to major holidaysOur Core Benefits Include:Generous PTO7 Paid Holidays Annually + 5...SeniorWork at officeRemote workWorldwideMonday to FridayFlexible hours- ...JOB DESCRIPTION: Senior Manager / Director, Marketing Operations & GTM Systems Remote, U.S. | 6 to 8 years About Fine Tune Fine Tune helps large enterprises bring complex indirect services under control, specializing in facilities management, uniform rental,...SeniorFull timeRemote work
Fine Tune Expense Management
Chicago, IL17 days ago - Blue Cross Blue Shield Association in Chicago seeks a seasoned Financial Systems Analyst to provide expert functional support and business analysis for our financial platforms. You will identify and drive process improvements, lead system implementations and upgrades, and...Senior
- ...PurposeThe Refrigeration, HVAC, Plant System Design Engineer is a subject... ...require both the project management and technical knowledge to... ...are designed to maintain business continuity, maximize operating... ...Must possess basic knowledge of core principles in various...SeniorFull timeFor contractorsWork at officeLocal areaFlexible hours
$195k - $220k
...you will design, evolve, and optimize our core trading infrastructure. You will help... ...our highly scalable, low-latency trading system, ensuring it meets the highest standards... ...operations, and security teams to translate business requirements into robust and secure technical...Worldwide- ...partners closely with Product Management and Engineering to translate business strategy, market... ...organizational influence. The Sr Director will shape the... ...client-facing stakeholders.Core ResponsibilitiesLead,... ...distributed, cloud-native systems spanning ad serving, SSP,...Senior
Comcast
Chicago, IL3 days ago - Chicago, IllinoisOnsiteDirect Hire$150k - $175kA rapidly growing, technology-focused trading firm is looking to add a hands-on Systems Engineer to its infrastructure team in Woodridge, IL. This is a full-time, onsite role centered on Linux systems, physical infrastructure...SeniorFull time
$94.2k - $164.45k
...services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk,... ...-enabled tools and software solutions to manage their business efficiently, deliver... ..., partner and vendor discussions, across systems and integrations. Cross-functional alignment...SeniorFull timeWork at office$112k - $168k
...Electric is looking to hire a Principal Power Systems Engineer to join our Consulting Services... ...for creating a great culture to support business success. We believe that our IMPACT... ...we operate, and ‘inclusion’ is one of our core values. We believe our differences make us...Ongoing contractFull timeTemporary workFlexible hours- Speechify is seeking a Senior Software Engineer to join the Core Experiences Team. You will design and maintain foundational services... ...needs with infrastructure clarity. The role emphasizes end-to-end system design, rapid decision-making, and collaboration with designers,...Senior
$150k - $165k
...time.About the Role:The Senior Manager, Contact Center Operations is... ...the strategy and vision for core contact center functions... ...with executive-level and global business goals.Direct the creation and... ...reporting infrastructure to identify systemic risks, interpret emerging...SeniorFull timeSummer workWork at officeLocal areaRemote workMonday to Friday$113k - $140k
...to announce the opening for an IT Sr Systems Engineer in our Chicago office! This... ...collaborates closely with the Sr. Core Infrastructure Services Manager to plan and deploy hybrid cloud solutions... ....Assists with enterprise line of business application support. Provides Tier...SeniorFull timeWork at officeLocal areaWork from homeWeekend workAfternoon shiftBenesch Law
Chicago, IL3 days ago- ...support profitable portfolio management and underwriting execution. This... ...of underwriting strategy, business processes, data analytics, and... ...customer responsiveness.Support system enhancements, platform modernization... ...average salary range for the Sr. Director, Operations &...SeniorFull timeLocal areaWork from home
- ...and Arz. At Lactalis, we live by our core values‑Ambition, Engagement, and... ...of companies, is currently hiring a Sr. Analyst, Warehouse Management Systems based in Chicago, IL. As a Sr Analyst... ...with functional analysts, business stakeholders, IT integration teams,...SeniorCurrently hiring
$111.1k - $170.3k
A retail company seeks a Payment Systems Engineer in Lincolnshire, IL (Hybrid) to build an enterprise payments platform. Responsibilities... ...and maintaining payment services using C# and .NET/.NET Core, integrating with payment processors, and troubleshooting issues...Senior$122k - $149k
...protected the U.S. financial system for over thirty years with cutting... ...of consumers and small businesses.Positions located in Scottsdale... ...broader Identity and Access Management department, and serves as the... ....Strong working knowledge of core identity and access concepts...SeniorHourly payFull timeWork experience placementWork at officeImmediate startVisa sponsorshipWork visaFlexible hoursShift work$109k - $156.2k
...PayPal empowers consumers and businesses in approximately 200 markets... ...process exchanges and returns, and manage risk. We enable consumers to... ...live each day guided by our core values of Inclusion,... ...environmentStrong understanding of financial systems, product lifecycle, and/or...Full timeWork at officeLocal areaImmediate startFlexible hours- ...Pharmaceuticals, Inc. in Chicago invites an experienced Senior Systems Engineer to design, implement, and support core IT infrastructure with a focus on Microsoft 365, Azure, identity, and endpoint management. You will own Entra ID/SSO, manage Intune/Autopilot...Senior
$95k - $105k
...healthcare data, preferably with experience working with EMR systems such as Cerner or EpicBasic understanding of SQL, capable of pulling... ...reportingFamiliarity with other BI tools and dashboard management on enterprise platformsPreferred Education and Experience:Bachelor...SeniorWork at office1 day per weekThe LaSalle Network Inc
Chicago, IL3 days ago$165k - $190k
...now and create your future.Senior Managers serve in an outward-facing, hands-on... ...technical specialistThe Oracle Cloud HCM Core HR Solution Architect is... ...solutions, ensuring alignment between business requirements and scalable system architecture. This role involves guiding...SeniorFull timeLocal areaRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Sr. Manager, Core Business Systems. Be the first to apply!
Related searches
- director of enterprise application services Chicago, IL
- business affairs manager Chicago, IL
- director enterprise architecture Chicago, IL
- director business transformation Chicago, IL
- director enterprise applications Chicago, IL
- business director Chicago, IL
- business opportunity manager Chicago, IL
- associate business manager Chicago, IL
- business manager Chicago, IL
- commercial business manager Chicago, IL