Scheduler - Builder's Wholesale Interiors

Job Description

Job Description

Description:

FLSA Status: Non-Exempt

COMPANY OVERVIEW

Artisan Design Group (ADG), a Lowe's company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement, and installation services for flooring, cabinets, countertops, and a growing portfolio of interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe's Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources, and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service, and local expertise that make their teams valued partners nationwide.

Job Summary

The Scheduler is responsible for managing schedules provided by builders and ensuring that our schedules accurately reflect those of our customers. This role involves coordinating with customers and coworkers to ensure that installations are dispatched on the correct dates.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Tracks and monitors all installation schedules to ensure appropriate resource allocation.
• Oversees customer portals to ensure customer expectations are met.
• Coordinates with the Purchasing department to ensure timely delivery of materials prior to installation; communicates any delays to customers promptly.
• Monitors and classifies shortages accurately, developing processes to prevent them.
• Learns and utilizes company operating software, including RFMS and FMS.
• Maintains effective communication with customers, subcontractors, and employees.
• Fully understands and interprets installation guidelines.
• Demonstrates exceptional communication skills, facilitating interaction with multiple departments and customers.
• Manages and participates in all warehouse operations as needed, including inventory management and deliveries.
• Continuously reviews company processes to identify new efficiencies and develop proactive strategies.
• Ensures adherence to safety policies and procedures to promote a safe working environment.
• Evaluates operational performance and individual performance, identifying areas for improvement.

Requirements:

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrates a calm and collected approach to problem-solving.
• Promotes and fosters a team-oriented environment.
• Reliable and effective multitasker with a positive attitude and professional communication skills.
• Capable of performing at a high level in a fast-paced, dynamic environment.
• Maintains impeccable attendance and a strong work ethic.
• Proficient in reading, comprehending, writing, and speaking clearly.
• Skilled in using Microsoft Office products, including Outlook, Teams, Excel, and Word.
• Preferably possesses experience in the construction industry and production home building environment.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands, handle or feel objects, type and use a mouse; reach with hands and arms, and talk and/or hear. The employee is required to sit for extended periods. 
• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and file.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Office environment
• May have to meet tight deadlines.

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching.

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email View email address on us.fitly.work. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.