Manager, Enterprise Resource Planning Applications

Manager, Enterprise Resource Planning Applications

At PEMCO, we're all about people our customers, our employees, and the community. We're a mutual insurance company owned by our Northwest policyholders. We provide auto, home, renters, and boat coverage. Recognized by Forbes as one of America's Best Insurance Companies in both Auto and Home for 2025, based on customer survey feedback, and by Newsweek as one of America's Greatest Midsize Workplaces 2025. We are consistently recognized for our outstanding customer service, employee expertise, community partnerships, and social impact programs. All of which makes PEMCO a great place to work!

Our social impact programs motivate high achievement by youth in education; build stronger and greener communities; and increase safety at home, on the road, and at play. We're committed to diversity, equity, inclusion, and belonging, and to fostering an inspiring and inclusive workplace. These efforts create and cultivate an environment that builds fairness and understanding, encourages collaboration and flexibility, and celebrates all the ways in which we're different and the same enabling all individuals to achieve their full potential.

We are seeking a Manager, Enterprise Resource Planning Applications, to join our community. This position leads business enablement for PEMCO's enterprise application portfolio, including Oracle Cloud (Financials, HCM, EPM, Analytics, Planning, Budgeting), and other SaaS platforms adopted by the business. Operating at the intersection of business process and technology, this leader brings deep functional and technical expertise across key ERP domains: Finance (GL, AP, AR, Consolidations, Allocations) and Human Capital Management (Employee Self Service, Job Architecture, Compensation, Performance Management, Talent Acquisition), including interfaces to benefit and payroll providers. The role is expected to proactively build out a roadmap with the stakeholders to align current and future-state capabilities and to identify opportunities before they are requested.

Effectively serve as the business-facing leader for ERP, systems, building trusted relationships with Finance and HR business functions.

Drive a proactive partnership model with business stakeholders, identifying opportunities to better leverage existing ERP capabilities and translating business objectives into configurations, workflows, and process improvements.

Develop and maintain an ERP strategy and roadmap for each enterprise application, aligning business objectives with platform capabilities.

Provide functional expertise across Oracle Cloud modules (Financials, HCM, Analytics, Planning, Budgeting), and other enterprise platforms. This requires understanding the business processes these modules support, not just the technical configuration.

Work within a complex financial data ecosystem that includes mainframe systems, data warehouse layers, multiple integration pathways, and several reporting outputs. Sound platform decisions require understanding how data flows across these layers.

Establish governance for ERP, including security compliance, cost visibility, contract alignment, license tracking, and vendor renewal forecasting.

Manage vendor relationships for the owned application portfolio, including contract negotiations, service level management, and roadmap alignment.

Lead and develop a team of professionals responsible for enterprise application support, configuration, and business partnership.

Manage and coordinate IT audits (external and internal), ensuring compliance with regulatory requirements including the Model Audit Rule (MAR). Maintain audit-ready documentation for all owned enterprise platforms.

Evaluate platform consolidation opportunities and drive continuous improvement across the application portfolio.

Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.

Authentically support the PEMCO Brand and constantly are on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.

Other duties as assigned.

Relevant degree or equivalent combination of education and experience.

10+ years of experience with enterprise business applications (ERP, HRIS), including 3 or more years in a leadership or management role is required

Full life cycle experience in implementing ERP financials and Human Capital Management systems is required

Experience in ongoing management & hands-on maintenance of ERP systems in SAAS environment is required

Demonstrated experience operating as a business partner, working directly with functional leaders to translate objectives into platform outcomes is required

Deep functional expertise in at least one of: Oracle Cloud Financials and HCM, or comparable enterprise platform, is required

Strong understanding of financial business processes (general ledger, accounts payable, intercompany accounting, budgeting, financial reporting) is required

Experience with vendor management and contract negotiations is required

Experience in a regulated industry (financial services, insurance, healthcare, or similar) is required

Experience with ERP systems like Oracle, PeopleSoft or Workday application administration and business process automation

Experience with marketing automation platforms (Salesforce, Marketo, HubSpot, or similar)

Familiarity with MAR (Model Audit Rule) or comparable regulatory audit requirements

Oracle Cloud certifications preferred (Financials, HCM, or Planning)

Salesforce Administrator or Consultant certification preferred

ITIL Foundation or PMP preferred but not required

Interpersonal Skills & Empathy: Builds relationships internally and externally and gets results through influence rather than authority. Demonstrates authentic empathy, celebrates the joy and shows care for the challenges felt by others.

Business Fluency: Brings native understanding of financial and HR business processes, not just technical platform knowledge.

Platform Expertise: Experience designing and supporting enterprise cloud applications such as Oracle Cloud, Salesforce, and similar platforms.

Vendor Management: Experience handling third-party providers including vendors, consultants, and managed service partners.

Problem Solving: Ability to analyze, diagnose, and resolve complex unstructured problems quickly, efficiently, and collaboratively.

Team Building: Establishes positive connections with others, fosters collaboration, and delivers results through people.

Job Specific: Translates between data teams and infrastructure teams. Comfortable in both conversations.

Job Specific: Comfortable operating in startup mode within an established organization. Delivers value incrementally while building toward a mature platform.

Interpersonal Skills & Empathy: Builds relationships and gets results through influence rather than authority.

Independent: Is highly self-motivated and self-directed. The ability to work with limited direction and communicate relevant information to the appropriate levels during times of uncertainty

MS Office: Skilled proficiency in Excel, Word, Outlook

Precision: Is detail orientated and has a strong desire for accuracy and thoroughness

Communicator: The ability to communicate clearly and informatively, verbally and in writing, with colleagues, customers, and the community in both technical and non-technical professional languages

The pay range for this role is shown below. Compensation decisions are determined based on an individual's qualifications, job-related knowledge, skills, and experience.

Greater Seattle area target pay range: $170,330-$208,181. The full pay range is $141,941-$236,569.

Outside Greater Seattle area target pay range: $150,319-$183,723. The full pay range is $125,266-$208,777.

Greater Seattle Area is defined as working within approximately 100 miles of Seattle. Outside Greater Seattle is defined as working approximately 100 miles or more from Seattle.

Regular part-time PEMCO employees working at least 24 hours per week and regular full-time PEMCO employees are eligible to elect coverage under medical, dental, and vision plans for themselves and their eligible family members with generous employer premium cost shares. In addition, as a benefits-eligible employee, you are:

covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.

eligible to participate in PEMCO's 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).

PEMCO provides the following paid leave programs for benefits-eligible employees in their first year of PEMCO employment:

Vacation accrues at a minimum rate of 10 days for new hires and increases based on a schedule to a maximum annual accrual of 25 days based on tenure.

Granted four (4) floating holidays immediately upon hire.

Paid holidays for the eight (8) holidays observed by PEMCO throughout the calendar year.

Granted up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status), which is approximately 28 hours more per year than