Service Technician/Recall Professional

WAY SCARFF FORD

Now Hiring – Ford Recall Technician Location: Auburn, Washington Position: Full-Time Recall Technician Schedule: Monday–Friday | 8:30 AM – 5:00 PM Workweek: 40 hours (8 hours per day, with a 30-minute unpaid meal period) Position Overview Way Scarff Ford is seeking a dependable, detail-oriented Ford Recall Technician to join our service team. This position is focused primarily on performing Ford Motor Company safety recalls, service campaigns, module programming, software updates, and related repairs, and also includes service and maintenance work. We are looking for an individual who can follow instructions, work independently, and consistently perform quality repairs in accordance with Ford Motor Company standards and repair procedures . Our priority is quality workmanship, efficiency, and completing every repair correctly the first time. Compensation – Two Pay Options We offer two compensation structures designed to provide flexibility based on the technician's experience, efficiency, and preferred method of pay. OPTION A – Hourly Pay Plus Production Bonus $24.00 per hour for every hour worked. Additional $8.00 bonus for every eligible flat-rate labor hour produced and sold. Provides a consistent hourly paycheck with an opportunity to earn additional income through productivity. OPTION B – Flat-Rate Compensation $45.00 per flat-rate labor hour produced and sold. Designed for technicians who are confident in their efficiency and ability to consistently produce quality work. All compensation will comply with applicable Washington State wage, overtime, and minimum wage requirements. Primary Responsibilities Perform Ford safety recalls and field service actions. Complete module programming, software updates, and related repairs. Follow Ford Workshop Manual procedures and recall instructions. Properly document all repairs and work performed. Verify repairs are completed correctly before releasing vehicles. Maintain compliance with Ford warranty policies and procedures. Maintain a clean, organized, and safe work environment. Work efficiently without compromising repair quality. Other work includes; maintenance work and light repairs Qualifications Previous automotive repair experience. Ford dealership or Ford technical experience is a plus. Ability to understand and follow written technical instructions. Comfortable working with diagnostic computers and programming equipment. Strong attention to detail and commitment to quality. Ability to work independently and manage assigned repairs. Willingness to complete Ford training and maintain required certifications. Valid driver's license. What We Offer Five-day workweek, Monday through Friday. Consistent work schedule with weekends off. Competitive compensation with production incentives. Ford factory training and certification opportunities. Medical, dental, and vision benefits. Paid time off. 401(k) retirement plan, subject to eligibility requirements. Established dealership with a commitment to quality and employee success. Our Expectations At Way Scarff Ford, we believe that quality comes first, and efficiency follows . We are not simply looking for someone who can complete repairs quickly. We want a technician who understands the importance of following Ford procedures, completing repairs accurately, and taking responsibility for their workmanship. Way Scarff Ford – Auburn, Washington Join a team that values quality, accountability, and professional workmanship. Benefits: Health, Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Employee vehicle purchase plans Family owned and operated Long term job security Flexible Work Schedule Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs Execute repairs under warranty to manufacturer specifications Qualifications 2+ years of Service Technician experience preferred High school diploma or equivalent Preferred Ford Certification but not required Previous experience at a Ford dealership is preferred Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology, repair and service procedures and specifications Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Way Scarff Ford