PT Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's Retail organization, you will be based in Lexington, KY at the Hamburg Place branch. Visa Sponsorship PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Languages Bilingual Spanish Preferred. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions, educates customers on alternatives available for their financial interactions, and refers banking opportunities as appropriate. Identifies opportunities through meaningful conversations with customers and makes appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs, educates customers on options for managing financial transactions by leveraging technology, tools, and resources. Applies product and procedural knowledge to solve customer problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Preferred Skills and Competencies Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales. Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs. Work Experience Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education No Degree. Certifications No Required Certification(s). Licenses No Required License(s). Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility, part‑time employees may receive medical and prescription drug coverage with a Health Savings Account feature, dental and vision options, employee life insurance, 401(k) with match, pension and stock purchase plans, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives. Paid time off may include parental leave, up to 11 paid holidays each year, and 7 occasional absence days each year, unless otherwise required by law. Part‑time employees accrue vacation time based on hours worked to be used after 90 days of service. Disability Accommodations If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io with the subject line “accommodation request” and include your name, job ID, and preferred method of contact. Applicants may also call View phone number on click.appcast.io and say “Workday” for accommodation assistance. All information will be confidential and used only to the extent required to provide reasonable accommodations. PNC fosters an inclusive workplace and provides reasonable accommodations to qualified individuals with disabilities. Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to the requirements of Section 19 of the FDIA and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 and/or FINRA, which prohibit hiring individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr