Senior Technical Program Manager, Enterprise Item & Content

The Senior Technical Program Manager, Enterprise Item is a crucial role within the Technology team, responsible for overseeing or driving the planning, execution, and coordination of medium to large programs involving multiple teams. This role supports the full lifecycle from discovery through delivery, monitors progress, reports to stakeholders, and contributes to the development and implementation of program management and agile best practices.

• This position is fully remote

• This role is an Individual Contributor position

A day in the life as a Senior Technical Program Manager...

• Orchestrate the end-to-end delivery of Enterprise Item initiatives, including the implementation of a Product Information Management system and syndication of item data across the enterprise

• Partner closely with product management, engineering, and Merchandising leadership from discovery through delivery and execution

• Lead executive-level forums to facilitate critical decision-making, applying an enterprise mindset to navigate complex program trade-offs and ensure strategic alignment across the organization

• Monitor overall program progress, manage interdependencies, identify and mitigate risks, and provide comprehensive status reports to stakeholders, including leadership

• Contribute to the development and implementation of program management and agile best practices across the organization

• Lead large cross-functional teams, fostering a collaborative and high-performance environment

• Mentor other program managers or agile practitioners within the organization

• Facilitate complex planning sessions and problem-solving workshops

• Drive continuous improvement initiatives within program execution and agile practices

What you'll bring to the table...

• Deep expertise in program & agile methodologies (e.g., Scrum, Kanban, SAFe, Lean)

• Strong executive communication & influencing skills, with the ability to engage senior leadership

• Advanced stakeholder management capabilities across various levels and functions

• Proven delivery management skills for complex programs

• Ability to manage program scope, budget, timelines, and quality effectively

• Excellent problem-solving, risk management, and dependency management skills

• Proficient in agile & project tooling

• Ability to build structure within ambiguous environments, leading through influence

We'd love to hear from you if you have...

• 8+ years of experience in a technology environment

• 5+ years of experience in managing complex programs or in a senior agile role (e.g., Senior Scrum Master, Agile Coach)

• Bachelor’s degree in a related field or equivalent work experience; Master's degree or relevant certifications (PMP, PgMP, SAFe) are a plus

• Previous experience with implementation of PIM technology platforms and/or Retail Technology is a plus.

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.