Director of Operations, Installation & Maintenance

Director of Operations, Installation & Maintenance

About Legence: Legence (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems—enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.

Job Summary: The Director of Operations, Installation & Maintenance will partner directly with executive leadership to drive operational excellence across multiple business units. This role will be responsible for solving complex operational challenges, improving execution, strengthening accountability, and supporting both union and non-union teams in a fast-moving, remote environment. This is a high-visibility leadership role for someone who can balance strategic thinking with hands-on operational problem solving across installation and maintenance functions.

Key Responsibilities:

• Partner with the President and senior leadership to support operational priorities across multiple business units.
• Lead efforts to solve complex operational challenges related to installation and maintenance functions.
• Assess current workflows, identify inefficiencies, and implement process improvements that drive consistency and performance.
• Support leaders and teams across union and non-union environments with a practical, business-minded approach.
• Develop and maintain operating rhythms, reporting structures, and accountability systems across business units.
• Standardize key operational practices while allowing for business-unit-specific needs.
• Analyze business performance, identify trends, and recommend solutions to improve service, productivity, and execution.
• Collaborate with leaders across functions to align operational decisions with business goals.
• Support change management efforts and drive adoption of new processes, tools, and expectations.
• Provide coaching and operational support to managers and key stakeholders as needed.

Required Qualifications:

• Bachelor's degree required; MBA strongly preferred.
• 5+ years of people management experience.
• 3–5 years of consulting, management, or operational leadership experience.
• Experience supporting multiple business units or locations in a complex environment.
• Strong background in solving operational problems and improving business performance.
• Ability to work effectively in both union and non-union environments.
• Strong communication, analytical, and cross-functional leadership skills.
• Proven ability to influence and partner with senior leaders.
• Military/Trade leadership experience is a plus.

Preferred Experience:

• Experience in installation, maintenance, field operations, or similar service-based environments.
• Experience leading through organizational growth, transformation, or process improvement.
• Strong executive presence and ability to operate independently in a remote setting.

This role is best suited for someone who has already led teams and operations at a high level and is ready to step into a broader enterprise-facing position supporting multiple business units and senior leadership.

Travel: Yes, 30-40%

Base salary: $215k-$250k per year. This role may be eligible for participation in discretionary bonus plan based on company and individual performance. Notes: Actual compensation will be based on skills, experience, and work location, and may vary from the posted range. Hiring bonuses (and any guaranteed year-end bonuses) are administered under Company policy and are not earned until all stated conditions are met (e.g., active employment on the payment date). This posting reflects compensation at the time of posting and may be updated.

Benefits Overview:

• 401(k) Plan with Company Match: Currently match contributions dollar-for-dollar up to 4% of eligible pay; immediate vesting.
• Health & Welfare Benefits: Employer provided medical, dental, vision, prescription drug, Employee Assistance Program and accident & illness coverage.
• Life and Disability Insurance: Employer provided basic life insurance and AD&D valued at 50K coverage amount with the option for voluntary buy up for additional coverage.
• Time Off: Flexible non-accrual vacation; company holidays per policy. (For California employees, this is separate from California paid sick leave, if applicable.)
• Expenses: Business travel and related expenses reimbursed per company policy.

Reasonable Accommodations: If you need assistance or accommodations during the application or interview process, please contact us at View email address on click.appcast.io or your dedicated recruiter with the job title and requisition number.

Employment Eligibility: Candidates must have current work authorization in the U.S.; visa sponsorship is not available for this position.

Third-Party Recruiting Disclaimer: Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence.

Pay Disclosure & Considerations: Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws.

Equal Employment Opportunity Employer: Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law