Pool Repair Technician - Experienced

Benefits Competitive Pay: $55,000 Starting Base Salary (Room for growth) Full Benefits Package: Health, dental, and vision insurance, short & long-term disability, PTO, Performance bonuses, and 10 paid holidays. Career Growth: Clear paths to Lead Tech, Trainer, or Supervisor roles Supportive Team Environment: We set you up for success from Day 1 Schedule Full-time flexible: Monday to Friday, 8:00 AM – 5:00 PM. Earlier start and finish times available if preferred. In-office start and end at your assigned branch location Responsibilities Identify, troubleshoot, and perform repairs on a variety of pool systems and equipment to maintain operational excellence and ensure long-lasting functionality. Provide clear, detailed, and high-quality repair quotes focused on making pools run efficiently, adhering to current safety standards, and utilizing reputable products with solid warranties. Communicate with customers before, during, and after service to confirm appointments, keep them informed, and follow up to ensure satisfaction. Actively participate in team communication via Slack to ensure seamless collaboration, share updates on ongoing repairs, and support troubleshooting. Deliver exceptional service and attention to detail, handling quality control issues promptly, communicating openly with customers, and implementing immediate solutions. Represent the company professionally by maintaining a customer-first mindset and addressing service-related concerns while aligning with quality standards. Work closely with the service team to support daily operations, share knowledge, and contribute to a collaborative, team-focused work environment. Requirements Previous experience in the pool industry (pool cleaning and major repairs) is required. RAIL – Residential Appliance Installer License (Required depending on location) Valid driver's license. Ability to handle a physically demanding workload. A great team-player attitude with the flexibility to wear multiple hats. Nice-to-Haves Experience training other technicians Strong understanding of quoting processes matching customer’s needs and expectations. #J-18808-Ljbffr Poolie