Director, Health Plan and Managed Care

Description About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients’ problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided-by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team The Healthcare Industry Group, a subsidiary of A&M, is at the forefront of delivering transformational change to the healthcare industry. Known as an established leader that delivers tangible results for healthcare executives, boards, private equity firms, investors, law firms and government agencies, our professionals advise organizations on financial and operational performance improvement, strategic growth, and unlocking value across the investment lifecycle. Our team provides additional expertise in interim management, restructuring, revenue cycle management, mergers and acquisitions, compliance and regulatory, digital technology and analytics. You will have the opportunity to work with clients in a variety of sectors including health systems and providers, physician groups, ancillary providers, medical schools, vision, laboratory, dental, and behavior health; managed care and health plans, government plans and programs, healthcare investors and lenders, medical devices, healthcare suppliers and infrastructure, and life sciences. How you will contribute As a director, you will be leading a team and acting as the main conduit between healthcare clients and our team on a range of complex assignments. You will manage projects by overseeing interview activities, gathering relevant data, developing goals and deadlines, reviewing work products of junior staff, and communicating with clients directly. Depending on the client project the responsibilities of a director may typically include: Managing engagement economics and overall product delivery, budgeting, and timely billing & collections, including managing the implementation risk and profitability for smaller-scale projects. Building, reviewing, and presenting financial models such as 13-week cash-flow forecast, pro-forma analysis, and three-statement financial models to clients. Improving client tracking tools and developing KPIs and metrics to identify and quantify quality and operational performance improvement opportunities. Demonstrating an understanding of health plan financial and operational drivers with the ability to draw insights, influence decisions, and drive results. Participating in industry networking events, engaging with HIG content, and using social media to leverage and enhance our brand and seek other opportunities to build a network. Acting as integral member of sales team, developing significant portions of the proposal and pitch documents. Effectively leading client project plans and teams including meeting deadlines and managing on-time deliverables. Communicating and engaging with clients to foster compatible relationships and provide high-quality updates both written and verbal. Providing guidance to manage a client through crisis and/or quick solutions and time frames. Managing the performance of project teams, including assigning and delegating project responsibilities and providing on-the-job coaching and constructive feedback. Swiftly identifying and resolving root causes of client issues while understanding the importance of urgency and accuracy of redesigning processes and developing solutions to achieve client goals. Engaging in c-suite and board-level conversations regarding the challenges facing clients and strategic initiatives for solving them. Developing a clear transition and handing off plans to ensure improvements are sustainable. Discussing organizational framework, understanding key functions, and functional interdependencies. Developing health plan payer business models that integrate growth, services, and delivery strategies. Managing and mentoring junior staff including training and development. Building relationships with existing clients; acting as the main conduit between client and A&M team. Seeking opportunities to expand project scope while ensuring differing perspectives are included in business development endeavors. We are seeking someone to join our team with an entrepreneurial and collaborative mindset who will manage ambiguity and thrive in a fast-paced environment. As a director you will have the opportunity to develop a team environment where you and your team members embrace a commitment to quality work and continuous improvement. You will use your judgment to assign and delegate project responsibilities while balancing the need for efficiency and providing on-the-job training opportunities to further develop staff skillsets. We are not your typical consulting firm. We are entrepreneurial, action-oriented and results-driven professionals who take a hands-on approach to solving our clients’ problems and helping them drive value and growth. We are nimble, resourceful, proactive, can pivot to adapt quickly, when needed, and develop plans that drive real results. You will be part of a team that is passionate about delivering transformational change and making an impact in the healthcare industry. Qualifications A minimum of Eight (8) years of prior work experience in healthcare, consulting, or the healthcare industry such as health plan finance, accounting, audit, managed care, or healthcare operations with a health plan focus. BA/BS degree and/or MBA/MS in Accounting, Finance, or other related healthcare fields such as MHA or MPH. Advanced Microsoft PowerPoint and Word skills a must; experience with Tableau, SQL, SPSS, Power BI, Action O-I benchmarking, MGMA survey data a plus. Able to build or oversee the building of appropriate models (e.g. TWCF, three statement models, patient receivable forecasting, staffing analysis, productivity, etc.). Professional certifications such Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or demonstrated progress toward such certifications preferred. Ability to identify key operational performance drivers, cash flow forecasting, and flexibility to support clients with a broad array of issues. Actively participates in recruitment of talent for HIG; actively participates in training and development activities for junior staff; acts as mentor to junior staff members; reflecting with empathy and provides appropriate feedback and support to colleagues. Excellent verbal and written skills, with the ability to communicate with and present information to all levels of client personnel. Working knowledge of healthcare industry, including a fundamental understanding of healthcare finance, operations, valuation and various laws and regulations. Willingness and ability to travel as required. High energy individuals and leaders with a passion for healthcare and solving complex issues. Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. The annual base salary range is $160 – $180k commensurate with experience. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. HBCU

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