Data Engineer (SMTS/LMTS) (Knowledge Graph & Artifical Intelligence)

Salesforce is building the next-generation Enterprise Knowledge Graph platform to power AI-driven experiences, agentic applications, semantic search, enterprise data discovery, and intelligent decision-making across the company. The platform serves as the foundational knowledge layer connecting enterprise data, business entities, ontologies, and relationships across multiple domains We are seeking both a Senior Member of Technical Staff (SMTS) and a Lead Member of Technical Staff (LMTS) to join our Enterprise Knowledge Graph and AI Engineering team The SMTS will serve as a senior engineer and core systems developer — heavily hands‑on, developing, optimizing, and scaling core knowledge graph components, semantic pipeline workflows, and AI‑powered frameworks. You will partner with Lead and Principal Engineers to implement technical designs and build production‑ready scalable systems that support agentic AI use cases across the enterprise The LMTS will serve as a hands‑on technical lead, systems designer, and ontology engineer — designing, building, and scaling core knowledge graph infrastructure, semantic schemas, and AI‑powered developer frameworks. You will partner closely with Principal Engineers, Product Management, Ontology experts, and Data Engineering teams to turn high‑level engineering visions into production‑ready scalable foundations Both roles will actively implement and drive AI‑powered engineering tools and developer platforms that improve engineering productivity, software quality, and delivery velocity across the organization Design & Implement: Build and scale Salesforce’s Enterprise Knowledge Graph platform components, focusing on performance, data throughput, system reliability, high availability, and robust data integrity. (LMTS: Lead hands‑on design and implementation of platform subsystems; SMTS: Write high‑quality, production‑grade code.) Graph & Ontology Engineering: Develop graph data models, write complex graph queries, and construct scalable data pipelines to ingest and map structured and unstructured data to enterprise ontologies and taxonomies. (LMTS: Also design enterprise ontologies, taxonomies, semantic layers, entity resolution frameworks, graph APIs, and vector search capabilities to support advanced RAG and agentic workflows.) Semantic Routing: Write and maintain Python‑based semantic routing frameworks to parse, classify, and dynamically direct incoming queries to the appropriate knowledge graph indexes or vector databases. (LMTS: Design, optimize, and productionize routing frameworks at enterprise scale, steering queries to appropriate knowledge graphs, ontology sub‑graphs, or vector databases.) AI Tooling & Automation: Build, integrate, and leverage AI‑powered developer tools and engineering automation platforms utilizing ecosystems such as Claude, Cursor, Windsurf, AI Agents, and Model Context Protocol (MCP) frameworks. (LMTS: Also develop, deploy, and optimize these tools; drive strategy and productionization.) Data Integration: Build scalable data pipelines and engineering patterns to ingest, transform, and orchestrate structured, unstructured, and third‑party data sources into graph‑based platforms mapped tightly to enterprise ontologies Feature Ownership & Technical Execution: Own the technical execution of specific platform features from concept through design, coding, testing, and production deployment. (LMTS: Also translate high‑level technical visions and roadmaps into concrete system blueprints, ontology schemas, and execution plans.) Code Quality & Rigor: Participate heavily in code reviews, write comprehensive automated unit/integration tests, and ensure adherence to engineering standards and operational best practices Technical Mentorship: Provide technical guidance and mentorship to engineers on the team. (SMTS: Mentor MTS and Associate engineers. LMTS: Provide day‑to‑day guidance, code reviews, and design direction to SMTS, MTS, and associate engineers, fostering a culture of technical rigor and operational maturity.) Cross‑Functional Collaboration: Work closely with Lead/Principal Engineers, Product Managers, and Data Engineering teams to deliver robust features aligned with broader enterprise AI priorities. (LMTS: Also partner with PMTS engineers and Ontology governance boards to ensure alignment with AI infrastructure standards.) Evaluate & Innovate (LMTS): Conduct deep‑dive evaluations of emerging graph technologies, ontology modeling tools, semantic reasoning frameworks, vector databases, and AI tooling to continuously modernize the platform Benefits Medical Care Life Insurance Retirement Savings Employee Assistance Programs With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year Qualifications & Experience Tooling & Ecosystems: Strong hands‑on experience with graph technologies and ontology engineering tools (e.g., Neo4j, TopQuadrant, Protégé, RDF/OWL, SPARQL, SHACL, property graphs) and semantic reasoning frameworks Delivery: Track record of owning and successfully delivering complex features in an agile, production‑scale environment SMTS Developer Tooling: Practical experience configuring, testing, or integrating AI‑assisted engineering tools or automation workflows (e.g., Claude, Cursor, Windsurf, GitHub Copilot, or MCP frameworks) Graph & Ontology Fundamentals: Solid experience working with graph databases and semantic web concepts (e.g., Neo4j, RDF/OWL, SPARQL, property graphs) and mapping data to structured taxonomies LMTS Leadership: Demonstrated experience leading feature teams, guiding technical execution, and mentoring mid‑to‑senior level engineers Distributed Systems & Cloud: Proven experience building applications on cloud‑native systems (AWS, GCP, or Azure) utilizing microservices, REST/gRPC APIs, and event‑driven data streaming (e.g., Kafka) Core Programming: Expert‑level coding skills in backend ecosystems, with strong fluency in Python and standard object‑oriented/functional programming languages Semantic Routing Mastery: Demonstrated hands‑on experience designing, optimizing, and productionizing custom semantic routers using Python (leveraging native embeddings, LangChain, semantic‑router, or specialized mathematical logic like cosine similarity) to decouple intent handling from expensive LLM calls Backend & Cloud: Strong experience with cloud‑native system designs (AWS, GCP, or Azure), distributed systems, microservices, and high‑throughput event‑driven systems Ontology & Graph Expertise: Solid, hands‑on experience designing and building Knowledge Graph platforms, formal ontologies, semantic models, taxonomies, or enterprise metadata management systems Education: A related technical degree required Experience: 10+ years of hands‑on experience in software engineering, data engineering, distributed systems, or enterprise data platforms Semantic Routing & AI: Hands‑on experience developing and deploying custom semantic routers using Python (leveraging native embeddings, LangChain, or mathematical logic like cosine similarity) alongside RAG architectures, vector search platforms, and AI workflows AI & Retrieval: Proven experience implementing graph‑powered AI solutions, vector search platforms, Retrieval‑Augmented Generation (RAG) architectures, and orchestrating agentic workflows Developer Automation: Experience deploying and integrating AI‑assisted engineering tools or automation workflows using ecosystems like Claude, Cursor, Windsurf, GitHub Copilot, or MCP frameworks Master’s Degree: Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related technical field Integration Experience: Experience building integrations with data platform environments like Salesforce Data Cloud or enterprise CRM metadata architectures Ontology Validation: Familiarity with ontology validation frameworks (e.g., SHACL) and data quality governance Performance Optimization: Experience optimizing low‑latency applications and heavy‑throughput vector search lookups Automation Passion: Passion for engineering automation and driving personal/team velocity via advanced AI development tools Semantic Routing Enterprise Scale: Experience with semantic routing at enterprise scale, high‑throughput enterprise search systems, and graph‑powered recommendation engines Ontology Governance: Deep familiarity with advanced ontology governance, federated knowledge management, and data contract alignment Velocity Optimization: Proven track record of optimizing engineering team velocity through the tailored implementation of AI developer tooling #J-18808-Ljbffr Salesforce