Certified Medical Assistant (CMA) - Hematology Oncology/Infusion - Macon Pond

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Duke Women's Cancer Care of Raleigh Hematology Oncology/Infusion Clinic seeks to hire an experienced Certified Medical Assistant who embrace our mission of Advancing Health Together!

Location: 4101 Macon Pond Road, Raleigh 27607

Department Profile:

Hematologists and oncologists at Duke Cancer Institute offer comprehensive treatments for almost every type of cancer. Services in the oncology infusion clinic include chemotherapy and non-chemotherapy infusions, blood transfusions, injections, and same day appointments available for acute symptom management. Equipment used in the clinics includes on-site labs, 24 chemotherapy and infusion chairs, and two private infusion rooms.

Summary & Work Preformed

The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Working hours: Monday-Friday 8am-4:30pm, 40 hours per week

Duke Women's Cancer Care of Raleigh is closed on weekends and federal holidays in accordance to DUHS clinic closures.

Clinical responsibilities

• The CMA greets patients and is responsible for maintaining flow of the infusion bays. This includes recording medical histories and vital signs, explains treatment procedures to patients, and prepares patients for their infusion treatment.
• Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record.
• The CMA in the infusion department will be trained to place peripheral Ivs on patients receiving non-chemotherapy agents and administer oral and IM/Subcutaneous medications within scope as directed by a physician.
• Performs other clinical functions as delegated and supervised by the physician.

Administrative responsibilities

• Performs other administrative duties as directed.
• May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.

Knowledge, Skills and Abilities

Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. Working knowledge of sterile techniques and special procedures that are applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information Ability to establish and maintain effective working relationships with patients and clinic staff Typing skills Medical terminology Levels II and III -- Ability to independently seek out resources and work collaboratively

Level Characteristics, Minimum Qualifications & Education

• Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
• Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureauof Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
• Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
• Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

• Level I -- No experience required.
• Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting.
• Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting.
• Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV.

Degrees, Licensures, Certifications

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA orARMA required. BLS required.
• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

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Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.