Emergency Communications QA & Improvement Specialist
North Texas Emergency Communication Center
North Texas Emergency Communication Center in Carrollton, TX seeks a Quality Assurance professional to oversee QA reviews of 9-1-1 calls, administrative calls, and radio transmissions, ensuring compliance with national, state, and agency standards. The role includes auditing high-acuity incidents within 72 hours, providing timely feedback, preparing reports, identifying training needs, developing curricula, and collaborating across shifts to improve operational readiness and service quality. #J-18808-Ljbffr North Texas Emergency Communication Center
Vacancy posted 21 hours ago
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