Store Esthetician Manager

Operations Responsibilities:

 Demonstrates high standards in customer service

 Meets financial metrics including: service revenue, average ticket, client count,

rebooking and product sales

 Identifies opportunities for growth such as, staffing, scheduling and coaching

 Responsible for the management of all personnel including (but not limited to)

recruitment, training, product knowledge, loss prevention, performance management,

safety and legal compliance.

 Conduct regular performance reviews and provide constructive feedback to enhance

team performance

 Create and maintain staff schedules to ensure adequate coverage during peak hours

 Responsible for store's inventory

 Helps forecast sales, growth trajectories and expansion plans.

Financial Management

 Collaborate with the store owner to develop and manage the salon budget.

 Monitor and analyze financial reports, identifying opportunities for cost savings and

revenue growth.

 Implement strategies to achieve sales targets and profitability goals.

Customer Service

 Oversee the delivery of high-quality services and ensure client satisfaction.

 Address client issues and concerns, providing resolutions in a timely and professional

manner.

 Maintain a positive and welcoming environment for clients and staff.

Training and Servicing

 Responsible for performing services on guests and leading by example

 Leads through teaching employees and growing their productivity, has a clear vision of

individual, team, and/or personal goals. Has coaching and mentoring skills and can

verbalize steps to achieve those goals. Confident in coaching and mentoring their team

 Responsible for identifying the professional development needed for each staff member

 Ensures all technical service and product trainings are attended

 Conducts verbal and technical interviews, able to identify appropriate talents needed

for salon growth.

Marketing

 Work with your owner to develop and execute marketing strategies to attract new

clients and retain existing ones.

 Coordinate and promote special events, promotions, and collaborations to increase

salon visibility.

 Assist with Social Media as needed

Additional Qualities

 Salon Management: One year minimum experiences.

 Experience in a retail sales company.

 Experience in dermaplaning, chemical peels, HydraFacial, brows and lashes

 Able to pivot, adjust and be flexible

 Strong time management

 Strong training and coaching skills

Job Types: Full-time

Pay Structure 50,000-65,000 Yearly + bonus structure + commissions + gratuities

Availability: Nights and Weekends are required

License: Texas Esthetics License is required

Experience: One year of Salon Manager experience is preferred