CX Researcher & Information Designer

CX Research And Information Designer

Are you inspired by customer-centric products that solve real-world problems? CTCT is looking for a creative CX Research and Information Designer to transform complex data into compelling visual narratives. In this role, you will apply your research and design skills to deliver critical user insights that drive improvements for global customers in the construction, mining, and paving industries. Join our collaborative team and bring the customer voice to the forefront of innovation.

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.

The Trimble Field Systems segment provides solutions to increase precision and productivity in construction tasks by empowering stakeholders to collect accurate information and manage conditions with cutting-edge technology.

What Makes This Role Great:

In this role, you will be at the forefront of "UX-ing" our research, creating compelling and inspiring learning experiences that shape the future of machine control and field system products. You will have the unique opportunity to bridge the gap between complex data and actionable strategy, directly influencing how our global product teams understand and build for the end user.

Key Exciting Responsibilities:

• Design and develop high-impact visual representations of research data, including infographics, interactive dashboards, and workflows.
• Plan and execute global research sessions, including customer interviews, surveys, and user testing to gather deep insights.
• Craft compelling data-driven stories and visual narratives that highlight key patterns and trends for stakeholders.
• Spearhead the exploration of interactive prototypes and AI applications to innovate research methods and UX design.
• Partner with cross-functional Insights and Product teams to translate intricate findings into clear, actionable visual strategies.

Essential Skills & Experience:

• You have 5-8 years of experience in information design, research visualization, or UX design.
• You possess a strong portfolio demonstrating your ability to translate research into customer-focused presentations and tools.
• You are proficient in design and visualization software such as Adobe Creative Suite, Figma, or Tableau.
• You hold a Bachelor's degree in UX, Graphic Design, Information Design, HCI, or a related field.
• You are a natural storyteller with the ability to communicate complex findings to both technical and non-technical audiences.

Bonus Points For:

• Experience working within a dedicated research or insights-driven environment.
• Proven ability to assist in high-level strategy development.
• Proficiency in video editing or advanced interactive prototyping tools.

Logistics:

Location: Dayton, OH; Peoria, IL; or Westminster, CO (In Office)

Travel Requirement: 10-15%

Why You'll Love Working With Us:

At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.

Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.

Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Hiring Range

$115,600.00–$158,900.00

Pay Rate Type

Salary

Bonus Eligible?

Yes

Commission Eligible?

No

Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.