Team Lead, Patient Care Coordination (Lake Mary, FL)

Job Description

Job Description

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Job Summary:

The Care-Coordination Team Lead is responsible for ensuring the delivery of high-quality healthcare by managing and leading a team of Care Coordinators in the Lake Mary, FL office and in facilities in the surrounding area. The Team Lead will communicate company goals, safety practices, and deadlines to the team, motivate team members and assess their performance. The Team Lead will provide help to management, including hiring and training, and keeping management updated on team performance.

Responsibilities :

• Conducting interviews, hiring, and training employees
• Planning, assigning, and directing work tasks
• Evaluating employee performance
• Rewarding and disciplining employees as necessary
• Addressing employee complaints and resolving issues
• Directly supervising six or more employees
• Traveling to facilities to oversee Care Coordinators and assist as needed

Qualifications:

• CMA or LPN license required
• Valid Driver's license and access to a vehicle required
• At least 2 years of management experience in a healthcare setting
• Knowledge of principles and processes for providing customer and patient services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Proficiency in the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
• Understanding of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
• Familiarity with principles and procedures for personnel management

Starting Salary: $50,000 per year + bonus structure

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Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.