AI-Driven Service & Contact Center Transformation Lead
Capgemini Invent
Capgemini Invent’s frog practice seeks consultants to reshape how organizations service customers through AI-enabled transformation. You will lead and support multidisciplinary workstreams across voice, digital, and assisted channels, applying analytics to drive value and cost-to-serve improvements. You will collaborate with practice leaders, designers, engineers, and data scientists to deliver practical recommendations and scalable solutions that enhance customer experience and frontline #J-18808-Ljbffr Capgemini Invent
Vacancy posted 2 days ago
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