Sales Trainer/Food Product Demonstrator

Company Delicatessen Services Co., LLC Overview The Sales Trainer / Food Product Demonstrator plays a key role in developing new customer relationships while maintaining service levels with the existing customer base. The position is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and foodservice customers. We look for individuals with a passion for providing excellent customer service and who excel at working both independently and as part of a team. This role requires a flexible schedule with occasional weekend work. Essential Functions Brand Artist Itemized check in of delivered goods with customer representative Complete bi-weekly customer inventory Create bi-weekly orders based on established inventory levels Pull credits, create out of date memos, and issue customer credits Complete merchandising resets and recommend opportunities for cross merchandising Brand Coach Complete 1 on 1 training with customer’s employees including exceptional customer service, product knowledge, product parings, slicing technique, etc. Complete assigned Go-Spot-Check missions Brand Steward Delivery of perishable goods to customers Monitor truck maintenance schedule and coordinate necessary maintenance Brand Advisor Continuously cultivate relationships with customer by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges Build awareness of our premium delicatessen products by engaging consumers through product sampling General Complete additional activities or special projects as assigned Minimum Requirements High school diploma or equivalent; including basic math and reasoning Ability to speak and read English 1+ years of experience as Brand Associate or 3 years of experience in a customer service, sales, warehouse or similar role Successful mastery of Brand Associate essential functions and requirements Valid driver’s license and clean driving record Basic computer skills Physical Requirements Ability to stand for a minimum of 4 hours Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs. Working Conditions Ability to work in a refrigerated/freezer environment Training and Certification Requirements Product knowledge and customer service Company history ServSafe certification DOT compliance and Safe Driver training Deli Operations Slicer use, maintenance, and cleaning Deli scale operation and sanitation Proper slicing technique, product wrapping and handling #J-18808-Ljbffr