Account Specialist

Account Specialist

Are you passionate about building strong relationships and driving success for strategic partners? Join Allianz Partners as an Account Specialist, where you'll play a pivotal role in advocating for our partners, supporting their initiatives to optimize revenue, and enhancing their business processes.

You will manage and retain strategic partners, overseeing daily needs including reporting, program implementation, issue resolution, technical support, and client communication. You will serve as the internal partner expert and advocate, driving initiatives that optimize revenue, improve processes, and support program growth and expansion.

What to Expect in This Role

This role will initially focus on supporting account management activities and operational execution, with the opportunity to take on full Account Specialist ownership and direct partner management responsibilities over time.

Way of Working: This position offers a hybrid way of working that includes two in-office days (Tuesdays and Thursdays) at our office in Richmond, VA.

What You Will Do

• Support the development and maintenance of strong relationships with partners and internal stakeholders
• Assist in championing client and partner initiatives, collaborating with internal teams through to successful completion
• Support management of technology issues and solutions impacting partner performance
• Provide client invoicing, reporting, compensation and issue management
• Assist with communication of revenue optimization plans and results
• Provide operational support including policy and roster management, issue resolution, and monitoring/reporting of stuck policies
• Support monitoring of contractual service levels and obligations to ensure compliance, including executing required payments
• Assist sales teams in achieving revenue and profitability goals through reporting, analysis, and partner support
• Support planning, preparation, and participation in partner meetings, business reviews, and strategic discussions
• Assist with coordination of partner engagements, including meetings, onsite visits, training sessions, and agendas
• Support research and analysis of partner data, historical performance, and trends to inform business decisions
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly and in alignment with our standards for data governance, security, and ethical use.

What You Will Bring

• Bachelor's degree in business, Marketing, or a related field, or an equivalent combination of education and experience.
• 13 years of relevant experience (including internships), preferably in client services, account management support, or a related field
• Basic knowledge of Excel.
• Solid problem-solving skills and sound judgment.

What We Offer

Annualized base pay range is $59,670 - $87,516

Actual base pay may vary based upon factors such as relevant experience, qualifications, internal equity of peers, and geographic location. Employees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance. The availability and amount of these additional compensation elements are determined by company policy and may vary.

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. We offer a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs. Eligibility for benefits is subject to plan terms and conditions, and may vary based on position and/or employment status.

At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans.

This posting is for an existing vacancy.

Allianz Partners does not accept unsolicited CV's or approaches from agencies. We only work with partners on our approved supplier lists, under contract. Any unsolicited submission will not be considered.

101848 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.