Quant Analytics Vice President - Credit Card Analytics
JPMorgan Chase & Co.
Job Description
Job Description
Join a team where your analytics leadership directly shapes how customers discover, choose, and engage with our credit card products. You will translate complex data into clear decisions, partner with marketing and product leaders, and build scalable insights that improve performance at speed. If you enjoy mentoring talent and delivering measurable business impact, this role offers meaningful scope, visibility, and growth.
As a Quantitative Analytics Vice President at JPMorganChase within Card Marketing Analytics, you will lead acquisition-focused analytics for United States consumer and small business credit cards. You will connect customer behavior, offer strategy, and channel performance to drive portfolio growth and improve customer outcomes. You will influence senior stakeholders with crisp storytelling, develop reusable data products, and raise the bar for how analytics powers day-to-day decisions.
Job responsibilities
- Lead and develop a team of data scientists and analysts by coaching, setting clear expectations, and supporting career growth
- Partner with credit card product and marketing teams to shape acquisition strategy, including offer design and targeting approaches
- Build, validate, and deploy predictive models that improve acquisition efficiency and customer experience
- Deliver end-to-end analyses and scalable reporting to evaluate campaign performance and identify actionable learnings
- Identify opportunities across the customer journey and translate insights into experiments, strategies, and measurable outcomes
- Communicate complex analytical results clearly to senior stakeholders, enabling timely and confident decision-making
- Promote strong analytics practices, including experimentation discipline, model governance, and continuous improvement
- Stay current on industry trends and emerging technologies to advance methods, tooling, and ways of working
Required qualifications, capabilities, and skills
- Bachelor’s degree in a quantitative discipline (for example, statistics, computer science, operations research, mathematics, or economics) or equivalent practical experience
- Two years of direct people leadership experience in an analytical function
- Six years of industry experience devising analytical solutions to business problems using large, complex datasets
- Demonstrated ability to influence business decisions and outcomes within a matrixed organization
- Proficiency in at least one analytical programming language (for example, Python, R, or SAS)
- Proficiency with databases and querying (for example, SQL and modern cloud data platforms)
- Strong analytical and statistical skills with a demonstrated focus on business applications
- Proven ability to synthesize results into recommendations and communicate effectively to partners and stakeholders
- Demonstrated ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment
Preferred qualifications, capabilities, and skills
- Advanced degree (Master’s or Doctorate) in a quantitative discipline
- Experience in payments, lending, or credit card economics
- Experience applying generative artificial intelligence using application programming interfaces (APIs) and automation workflows to analytics use cases
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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