Shift Leader Gelato Team Member

Shift Leader Opportunity

Looking for a fast-paced leadership role in a positive, team-oriented environment?

We're hiring an energetic and dependable Shift Leader who enjoys working with people and takes pride in delivering exceptional service while supporting and guiding a team. This is a great opportunity for someone looking to take the next step in customer service and hospitality leadership.

What You'll Do

• Lead the team during shifts and set the standard for energy and professionalism
• Ensure every customer receives outstanding service
• Serve gelato and create custom gelato roses with a spatula (full training provided)
• Work quickly and efficiently during busy rushes while keeping the team organized
• Support, motivate, and coach team members during service
• Handle transactions accurately and oversee cash procedures
• Maintain a clean, organized, and well-stocked workspace
• Assist with opening and closing procedures

Schedule Requirements

Our operating hours are 11:00 AM to 11:30 PM, with closing shifts ending around midnight.

• Flexible availability is required
• Must be available evenings and weekends
• Must have availability through September

This role is ideal for someone who can commit to a regular part-time schedule and takes their work responsibilities seriously.

What We're Looking For

• Positive attitude and strong work ethic
• Comfortable working on your feet in a fast-paced environment
• Reliable, punctual, and professional
• Able to maintain energy and focus during busy shifts
• Proactive and team-oriented mindset
• Strong customer service skills and a genuine enjoyment of working with people

Why Join Us?

• Competitive wages + tips and performance bonuses
• Awesome, team-oriented environment
• Opportunities for quick professional growth and development
• Flexible schedule
• 50% on gelato

If you're dependable, energetic, and ready to be part of a supportive team, we'd love to hear from you.

To apply, please include:

1. Your availability (days + hours) through September
2. Any scheduling constraints
3. A short note about why you'd be a strong fit for a fast-paced customer service role

Requirements

• Top notch customer service skills
• Clean and organized-- and can make sure the store is as well
• Follow and maintain Amorino's cash handling procedures, as well as handle accounting for store opening and closing
• Ability to follow health, safety, and sanitation guidelines with care
• Ability to kindly and calmly handle staff and customer concerns
• Great leadership skills
• Ability to communicate clearly and effectively between staff and management
• Ability to train new team members

Amorino has led the way for more than 15 years in making Gelato without flavor enhancers and without artificial coloring.