NetSuite Administrator

Job Description

Job Description

URM Stores, Inc. is seeking an experienced NetSuite Administrator to support and optimize the NetSuite ecosystem that powers our business, based in Spokane, WA. This role serves as the primary point of contact for all NetSuite ecosystem users, providing technical mentoring, coaching, and consulting to resolve issues and improve process and application performance. You will act as the subject matter expert on NetSuite functionality and system design, partnering with business departments to configure, enhance, and support the platform. This position is accountable for the day-to-day health, reliability, and continuous improvement of NetSuite operations. If a business process depends on NetSuite, you will help ensure it runs smoothly.

  This is a 100% onsite position, relocation assistance will not be provided.  

Key Responsibilities:

NetSuite Support & Administration:

• Application Support: Support and maintain NetSuite and related business applications across the NetSuite ecosystem.
• Subject Matter Expertise: Act as the subject matter expert on NetSuite functionality and system design.
• User Support: Provide ongoing system and technical support to users, acting as an advocate to resolve issues and improve process and application quality.

System Design & Configuration:

• Enhancement Proposals: Propose system design and enhancements based on business problems and product requirements.
• Configuration Management: Create and manage changes to fields, workflows, roles/permissions, page layouts, custom objects, custom record types, reports, and dashboards.
• Best Practices: Ensure best practices are followed across all configuration and administration activities.

Cross-Functional Collaboration:

• Business Partnership: Work with various business departments to align NetSuite capabilities with operational needs.
• Project Support: Work with cross-functional teams to design, build, and roll out enhancements, and support, drive, and coordinate larger, more complex NetSuite projects.
• Documentation: Maintain documentation of key operational processes, system improvements, and their revisions.

Ongoing Operations:

• System Monitoring: Manage day-to-day operations of NetSuite, including monitoring the health of NetSuite processes.
• Knowledge Currency: Maintain up-to-date knowledge of NetSuite functionality, customization, and integration.
• Change Management: Perform configuration, release, change management, and testing activities as required, and participate in project configuration sessions.

Required Qualifications:

• 3+ years of NetSuite Administration experience.
• Proficiency with saved searches, formulas, reporting, creating dashboards, custom forms, and workflows.
• Solid understanding of core NetSuite system functionality and ERP configuration (adding new fields, forms, custom records, etc.).
• Ability to collaborate and work well in a team environment, including under pressure and against deadlines.

Preferred Qualifications:

• Bachelor's degree in Business, Finance, or a related field.
• Strong understanding of financial and supply chain processes.
• Experience in wholesale distribution or retail environments.
• Experience with enterprise-level cloud-based ERP solutions (NetSuite preferred).

Core Competencies:

• Customer Focus: You partner with NetSuite ecosystem users to resolve issues and drive adoption.
• Technical Depth: You understand NetSuite functionality, configuration, and system design.
• Collaboration: You work cross-functionally to deliver enhancements and support larger projects.
• Reliability: You maintain the day-to-day health, stability, and performance of NetSuite operations.

What Success Looks Like:

• NetSuite and related applications remain stable, well-documented, and effectively supported.
• NetSuite Administrator Professional certification.
• Business departments receive timely, expert guidance on system design and enhancements.
• Best practices are consistently applied across configuration, testing, and change management.
• Users experience high-quality technical support and mentoring across the NetSuite ecosystem.

A Legacy of Local Impact Since 1921

For over a century, URM Stores, Inc. has been the powerhouse behind independent grocers throughout the Inland Northwest. Our mission is simple: help local grocers thrive by handling everything from purchasing and warehousing to the timely delivery of top-quality merchandise.

What makes us unique? Our co-operative model means our Member-Owners aren’t just customers, they’re shareholders. We reinvest in their success by returning earnings to our Co-Op members as patronage dividends.

Today, URM employs more than 3,000 dedicated team members, including those at our subsidiaries Rosauers Supermarkets and Peirone Produce.

We work in a supportive team environment and in addition to our amazing culture, our employees enjoy many perks, and below are a few of the highlights of our complete compensation package:

• An employee’s pay position within the salary range will be based on several factors including, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, and business or organizational needs. Salary range $43 – $48 hourly DOE, plus so much more!
• Insurance Benefits – So that our non-union employees have more to take home from their paycheck, URM pays 100% of the Medical/Dental/Vision/RX Insurance premiums for the employee and over 93% for the employee’s dependents!
• 401k Retirement Plan with an amazing Company match up to 9% of your annual salary!
• Subsidized Life Insurance for employees and great rates for the employee’s family.
• Company paid Long-Term Disability insurance.
• Short-Term Disability and Cancer Insurance available.
• Life Flight Insurance at Special Rate.
• Great vacation plan!
• Six Paid Holidays and four Paid Personal Holidays.
• Paid Sick Days.
• Paid Volunteer Service Day! Get paid to volunteer at your favorite non-profit!
• Experience enjoyable Company sponsored activities through events like URM March Madness Brackets, Family Hockey Night with the Chiefs, Holiday Mingle & Jingle with great raffle giveaways, Summer Evening Wine & Music Event, and Winter Break Movie Night, which are just a glimpse of the fun we have to offer for employees and their families!
• Plus, enjoy a variety of corporate discounts, from gym memberships, cell phone plans, to computer discounts!
• We also offer an Amazing Employee Discount Program at our Company-owned Grocery Stores!!!!

URM Stores, Inc. is proud to be an equal opportunity employer, committed to fostering an inclusive workplace. We provide equal employment opportunities to all individuals regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, disability, ancestry, veteran status, genetic information, or any other characteristic protected by federal or state law.

We are dedicated to maintaining a work environment free from discrimination in all aspects of employment, including recruitment, hiring, training, promotions, compensation, and workplace practices.

Please note: All selected candidates must successfully pass a pre-employment drug screening, as URM maintains a drug-free workplace.