Critical Environment Regional Engineering Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Critical Environment Regional Engineering Manager – JLLWhat this job involves:The Critical Environment Regional Engineering Manager leads mission-critical engineering operations across a designated region within the Wells Fargo portfolio, ensuring 24/7/365 uptime and operational excellence for data centers, laboratories, and critical infrastructure. This leadership role combines strategic oversight with hands-on technical expertise, driving high-performance engineering teams while maintaining stringent reliability standards for Tier III/IV facilities. You'll serve as the key technical point of contact for clients, translating complex infrastructure challenges into actionable solutions that optimize uptime, capacity, and operational efficiency. This position offers the opportunity to shape the future of mission-critical operations at JLL while leading initiatives in sustainability, innovation, and continuous improvement across a dynamic regional portfolio.What your day-to-day will look like:Lead regional critical environment engineering teams to deliver exceptional service quality across data centers and mission-critical facilities, ensuring alignment with operational standards and uptime requirementsServe as technical escalation point and subject matter expert for clients, managing complex system issues, capacity planning, and strategic technical guidance while maintaining transparent communication during critical incidentsOversee implementation of preventative and predictive maintenance programs for UPS systems, emergency generators, precision cooling, fire suppression, and building automation systems across multiple sitesConduct quarterly site evaluations and systematic audits to verify compliance, redundancy configurations (N+1/2N), operational readiness, and effectiveness of maintenance protocolsReview and approve change requests through ServiceNow, ensuring rigorous change management protocols including Method of Procedures (MOPs), risk assessments, and Emergency-CAB approvalsMonitor key performance indicators including uptime metrics, MTBF, MTTR, PUE, and thermal performance, leveraging DCIM platforms and BMS systems for data-driven decision-makingDevelop and mentor Chief Engineers and site teams through training programs, certification support (CDCP, CDCS), and knowledge-sharing initiatives focused on critical systems expertiseRequired Qualifications:Bachelor's degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or related technical field; or equivalent experience in critical environment operationsMinimum 8 years of progressive experience in critical environment engineering operations, data center management, or mission-critical facilities managementMinimum 3 years of leadership experience managing critical environment engineering teams in 24/7/365 operational environments with proven multi-site operations managementExperience in Tier III/IV mission-critical facility environments; data center operations experience strongly preferred with demonstrated uptime achievementComprehensive knowledge of critical building systems including UPS systems, emergency power generation, N+1/2N redundancy configurations, precision HVAC, electrical distribution (medium voltage, switchgear, PDUs), and fire suppression systemsProficiency with CMMS systems (Corrigo preferred), DCIM platforms, change management tools (ServiceNow), and Microsoft Office SuiteValid driver's license with ability to travel regularly within assigned region (up to 50-75%)Preferred Qualifications:Master's degree in Engineering, Business Administration, or related fieldProfessional certifications: Professional Engineer (PE), Certified Data Center Professional (CDCP), Certified Data Center Specialist (CDCS), Uptime Institute Accredited Tier Specialist (ATS), Certified Energy Manager (CEM), Certified Facility Manager (CFM), LEED AP, or CMRPExperience with Wells Fargo or other financial services sector clients operating mission-critical infrastructureExperience managing Tier III/IV data center operations with demonstrated track record of maintaining uptime commitments and sustainability initiatives in critical environmentsProject Management Professional (PMP) certification, Six Sigma or continuous improvement certification, or BICSI certification (RCDD, DCDC)Experience with Zendesk or similar ticketing systems and medium voltage electrical systems coordinationLocation: Onsite downtown NYThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:160,000.00 – 200,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –New York, NYIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: New York, NYType: Full time