Operations Supervisor

Job Description

Job Description

Salary
$50,000–$60,000 annually, based on experience and qualifications.

About Us
At Keystone Retreat Behavioral Health, we believe real change starts with connection. We’re a team committed to supporting individuals through substance use and mental health challenges with compassion, purpose, and care.

Role Summary
The Operations Supervisor oversees daily facility operations, ensuring a safe, structured, and supportive environment. This role leads, trains, and supports staff to maintain high-quality client care.

Key Responsibilities

• Supervise and support Behavioral Health Technicians
• Train staff on procedures, documentation, and client care
• Oversee admissions, detox monitoring, and daily operations
• Manage schedules and ensure shift coverage
• Respond to crises and guide de-escalation efforts
• Ensure accurate documentation and HIPAA compliance
• Collaborate across departments to support client needs

Qualifications

• High School Diploma or GED
• Valid driver’s license
• CPR/First Aid certification (or willingness to obtain)
• Leadership experience in behavioral health or similar setting preferred
• Strong communication, organization, and problem-solving skills

Physical Requirements
Ability to stand/walk for extended periods, lift up to 20 lbs, climb stairs, and drive as needed.

Benefits

• PTO, Holiday, and Sick Time
• Health, Dental, and Vision Insurance
• Quarterly Bonuses
• Company-paid Life Insurance
• Retirement Plan

Join a team where your leadership makes a meaningful impact every day