Arcade Attendant

Job Description

Job Description

Key Responsibilities

Guest Experience

• Greet and assist guests on the arcade floor in a friendly, professional manner

• Answer guest questions about game instructions, token/card usage, and prizes

• Ensure guests of all ages feel welcomed, safe, and engaged at all times

• Proactively monitor the floor for guests in need of assistance

Game Support & Minor Maintenance

• Assist Game Technicians with minor game calls, including card reader resets, coin jams, and basic error clearing

• Report unresolved or complex game malfunctions to the Game Technician promptly

• Place and monitor "Out of Order" signage on non-functioning games when needed

• Perform basic troubleshooting using provided reference materials and technician guidance

Stocking & Inventory

• Stock and rotate crane machine prizes to ensure a full, visually appealing presentation

• Replenish coin and token dispensers throughout the arcade floor as needed

• Restock game card kiosks and report low inventory levels to management

• Conduct regular floor walks to check game and supply levels and report shortages

• Assist with prize redemption counter restocking as directed

Floor Cleanliness & Safety

• Keep the arcade area clean, organized, and free of hazards throughout the shift

• Wipe down game surfaces, handles, and screens regularly

• Ensure cords, cables, and game panels are in a safe, secured condition

• Report any safety concerns or damaged equipment to a manager immediately

Team Collaboration

• Work closely with Game Technicians, Redemption Staff, and Floor Supervisors

• Communicate game issues, supply needs, and guest concerns clearly and promptly

• Support team members across departments during busy periods as needed

• Participate in opening and closing duties as assigned

Requirements

Must-Haves

• Weekend availability is required — Saturday and/or Sunday shifts are mandatory for this role

• Ability to stand, walk, and remain on your feet for extended periods (up to 8 hours)

• Comfortable working in a loud, high-energy, fast-paced entertainment environment

• Strong communication and customer service skills

• Reliable, punctual, and team-oriented attitude

• Ability to lift up to 30 lbs (restocking crane prizes, coin containers, etc.)

Nice to Have

• Prior experience in entertainment, hospitality, or retail environments

• Basic mechanical aptitude or interest in learning how arcade games operate

• Experience working with cash, tokens, or point-of-sale systems

Schedule & Availability

Availability Type Details

Weekends REQUIRED — Saturday and/or Sunday availability is mandatory

Weekdays Flexible — afternoon and evening shifts available

Holidays Holiday availability preferred — major holidays are our busiest days

Why Work at Scene75?

• Fun, upbeat work environment — no two shifts are the same

• Flexible scheduling to accommodate school and other commitments

• Paid training provided — no prior arcade experience necessary

• Opportunities for growth into Game Technician and leadership roles

• Team member discounts and perks

• Be part of one of the largest indoor entertainment centers in the US