Customer Representative

Archer Travel Group

Customer Representative

Charlotte, North Carolina, United States

About the Job

Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special requests.
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.
Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

Excellent verbal and written communication skills.
Strong customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.
Passion for travel and helping others plan unforgettable experiences.

Perks

100% remote work with flexible scheduling.
Opportunities for growth within the agency.
Travel perks and exclusive industry discounts.
Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Customer Representative in Charlotte, NC vacancy

Business Sales Customer Solutions Representative
$18 per hour
...while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be...
Suggested
Work at office
Local area
Visa sponsorship
Monday to Friday
Flexible hours
SPECTRUM
Charlotte, NC
1 day ago
Customer Engagement Representative
...Customer Engagement Representative Confidential Charlotte, North Carolina, United States About this position Customer Engagement Representative – Paid Internship Opportunity Available for Students & Grads! Hey students and recent grads! Want to boost your resume, gain...
Suggested
Internship
Local area
Flexible hours
Confidential
Charlotte, NC
2 days ago
Customer Support Representative
...immigration sponsorship, now or in the future. Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you’ll address technical questions and billing inquiries while ensuring each interaction leaves a lasting...
Suggested
Work at office
Local area
Visa sponsorship
Spectrum
Charlotte, NC
55 minutes ago
Customer Service Representative
$20.61 - $25.76 per hour
...Representative - Customer Service As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems...
Suggested
Hourly pay
Immediate start
Worldwide
Shift work
WESCO International
Charlotte, NC
5 days ago
Customer Service Representative
...Job Summary Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner and developing positive relationships with clients, promoting Anticimex Carolinas as the premier company within our industry. Responsibilities...
Suggested
Modern Pest Services
Matthews, NC
2 days ago
Customer Service Representative
...The Customer Service Representative serves as a liaison between customers and the company, ensuring professional interactions and representing the organization in the best light possible. Responsibilities Schedule orders, including resolving purchase order discrepancies...
Work at office
Wilbert
Harrisburg, NC
2 days ago
Customer Service Representative
...Customer Service Representative (CSR) The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding customers through the purchasing...
Local area
Kimbrell's Furniture
Charlotte, NC
3 days ago
Customer Support Representative
...based immigration sponsorship, now or in the future.Curious about a role where your problem-solving skills can truly haveinfluenceon customers every day? At Spectrum,you’lladdress technical questions and billing inquiries while ensuring each interaction leaves a lasting...
Work at office
Local area
Visa sponsorship
Spectrum
Charlotte, NC
18 hours ago
Customer Service Representative
...just a veterinary clinic – we’re a team that leads with compassion, connection, and care. We’re looking for a Full‑Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk. For more than 30 years, Mint Hill Animal...
Full time
Local area
Relocation
Cherokee Trail Veterinary Hospital
Mint Hill, NC
2 days ago
Customer Service Representative
...We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity, Compassion, Trust We meet and exceed...
Goldfish Swim School
Charlotte, NC
2 days ago
Customer Service Representative
$15 per hour
...Williams‑Sonoma Inc. Customer Service Representatives – Full Time availability – North Carolina Now accepting applications until June 30, 2026 Why Join Us? Do you love helping people? Thrive in fast‑paced environments? Want to work from home in a role where...
Full time
Work from home
Williams-Sonoma
Charlotte, NC
3 days ago
Customer Service Representative
## Customer Service RepresentativeApplylocations: Store 2723924 Charlotte NCtime type: Part timeposted on: Posted Todayjob requisition... ...Evenings & Overnight**Time Type**Part time**Customer Service Representative**We want you to join our team as a Customer Service...
Weekly pay
Temporary work
Part time
Local area
Worldwide
Flexible hours
Shift work
Night shift
Afternoon shift
Circle K Stores Inc.
Charlotte, NC
2 days ago
Customer Service Representative
$11 per hour
...instruction classes (****@*****.***) to our active members and our new members. Provide a clean, sanitized and safe club environment. Qualifications Customer service experience. High school diploma/GED equivalent preferred. Must be 18 years of age or older. Basic computer proficiency....
Hourly pay
Full time
Part time
Shift work
Afternoon shift
Planet Fitness
Charlotte, NC
2 days ago
Customer Service Representative - onsite
$18 per hour
...towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. Are you energetic, enthusiastic with an engaging personality...
Full time
Seasonal work
Shift work
Intelogix Corporation
Charlotte, NC
2 days ago
Customer Service Representative
...Customer Service Representative page is loaded## Customer Service Representativelocations: Charlotte, NCtime type: Full timeposted on: Posted Todayjob requisition id: R-101099**Job Description:**Job Summary: This position requires working afternoon/evening shifts, including...
Work experience placement
Work at office
Afternoon shift
Airtron Inc
Charlotte, NC
18 hours ago
Customer Service Representative
...Customer Service Representative page is loaded## Customer Service Representativelocations: Store 2708379 Belmont NCposted on: Posted Todayjob requisition id: R575551Store 2708379: 101 Belmont Mt Holly Rd, Belmont, North Carolina 28012# **Shift Availability**Flexible Availability...
Weekly pay
Temporary work
Local area
Flexible hours
Shift work
Circle K Stores Inc.
Belmont, NC
2 days ago
Customer Service Representative
...Customer Service Representative Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping...
Full time
Work at office
Monday to Friday
Flexible hours
Shift work
DXP Enterprises
Charlotte, NC
2 days ago
Customer Service Representative ($20 PH starting)
$20 per hour
...active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that...
Local area
Visa sponsorship
All shifts
Shift work
Night shift
Afternoon shift
Spectrum
Matthews, NC
3 days ago
Customer Service Representative
$14 per hour
...Customer Service Representative Are you passionate about pets and love connecting with people who feel the same? At Lucky Dog Bark & Brew on Thrift Road, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients...
Full time
Work at office
Flexible hours
Shift work
Weekend work
Afternoon shift
Broadmore Pet Retreat
Charlotte, NC
1 day ago
Customer Service Representative
...Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents...
Full time
Flexible hours
Shift work
Weekend work
PetSuites
Charlotte, NC
3 days ago
Customer Support Representative ($20 PH starting)
$20 per hour
...active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that...
Local area
Visa sponsorship
All shifts
Shift work
Night shift
Afternoon shift
Spectrum
Matthews, NC
2 days ago
Customer Support Representative
...About the job Customer Support Representative Charlotte, North Carolina, United States About us We are a vibrant and innovative firm looking for a highly skilled and customer-oriented Remote Customer Support Representative to join our team. As a Remote Customer...
Remote work
Day shift
Afternoon shift
Puttshack Perks
Charlotte, NC
1 day ago
Customer Service Representative - Remote
...Customer Service Representative - Remote Charlotte, North Carolina, United States About the job Customer Service Representative - Remote We are looking for a dedicated Customer Service Representative to join our team, you will provide exceptional support to the...
Remote work
Copperhead Grille
Charlotte, NC
1 day ago
Remote Paid Panel Customer Service Representative Agent Welcome
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...
Part time
Casual work
Remote work
Flexible hours
AFG
Charlotte, NC
1 day ago
Remote Customer Service Representative
...Customer Service Representative (CSR) – Remote | Inbound Support, Tickets, Chat & Phone Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings/weekends based on shifts) About the Role We’re hiring a Customer...
Full time
Work at office
Remote work
Shift work
Weekend work
Afternoon shift
GrabJobs
Charlotte, NC
6 days ago
Customer Service Representative
...The Customer Service Representative will be responsible for supporting customers by addressing inquiries, resolving issues, and providing timely and accurate information regarding products and services. This role will serve as a key point of contact for customers, ensuring...
Seasonal work
Work at office
Ferretti Search
Charlotte, NC
23 hours ago
Customer Service Representative
$18 per hour
...Customer Service Representative CRG is currently seeking Customer Service Representatives on behalf of one of our large, well-established clients in the food and beverage industry. This is an excellent opportunity to join a fast-paced, customer-focused organization...
Permanent employment
Contract work
Monday to Friday
CRG
Charlotte, NC
2 days ago
Customer Care Representative
$25 per hour
...opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. As a Customer Care Representative on the Employee Benefits team, your primary role is to provide excellent customer service by answering customer...
Hourly pay
Full time
Temporary work
Part time
Immediate start
Remote work
Monday to Friday
The Hartford
Charlotte, NC
4 days ago
Customer Service Representative
$18.5 per hour
*Description* Our Service Center is currently seeking talented individuals to join our team. The Customer Service Representative (CSR) position handles various types of incoming inquiries, via telephone from clients, regarding Group Retirement products as well as variable...
Contract work
Temporary work
Flexible hours
TEKsystems
Charlotte, NC
17 hours ago
Customer Service Representative
$20.5 per hour
...Work with us. Grow with us. The core responsibilities of this role include:Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate...
Hourly pay
Monday to Friday
Shift work
Weekend work
Afternoon shift
DPDHL
Charlotte, NC
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Representative. Be the first to apply!