Store Manager - Zales - Plaza West Covina

You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”(TM). There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!Attains sales projections and sales quotas as set by the Company and develops strategies to maximizes both personal and team members sales potential while achieving goals. Observes operations to identify successes and opportunities for improvement. Recognizes strengths and identifies root cause of operational problems. Coaches the store staff to address and correct. Reviews and analyzes reports. Identifies trends, opportunities and available resources and develops plans to address issues. Keeps management informed of the marketing, merchandising, and payment programs of the competitors within the area and advises management new or changing merchandise and services needs and excesses. Implements initiatives that will change behaviors to produce results. Works with Signet SMs in the same mall or general vicinity to foster an environment of open communication, collaboration, efficient use of resources, and accomplishment of shared objectives. Demonstrates an ability to motivate, persuade, and influence the actions of others.* Performs additional duties and projects as assigned.* Consistent regular scheduled attendance is considered an essential function of this job.* During non-peak periods, managers should aim for a five-day, 40-hour work week.* Schedule based on the right time to effectively run your business.* A combination of both opening and closing shifts should be scheduled throughout the week, keeping in mind: + Operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team.* Education Required: Minimum of 2 years of college preferred* Required or Acceptable Job-Related Experience: at least 3 years of retail sales experience, **OR** 2 years retail sales experience plus a minimum of 1-year retail management experience.* Preference will be given to candidates with specialty retail or jewelry experience* Years of Job-Related Experience Required: at least 3 years of retail sales experience, **OR** 2 years retail sales experience plus a minimum of 1-year retail management experience.* Preference will be given to candidates with specialty retail or jewelry experience.* Preference will be given to candidates that are Diamond Council of America (DCA) certified.* Technical/Other Skills Required: Advanced Communication skillset, both written and verbal.* Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools.* Strong interpersonal skills to build effective employee and customer relationships.* Advanced presentation skills to provide effective team member training and excellent customer presentations.* Strong problem solving and conflict management skills to support internal and external customers.* Ability to present themselves in a professional manner while communicating via email, social media, video conference, telephonic and text.* Ability to plan and organize tasks to meet deadlines and expectations.* Ability to work independently without immediate supervision.* Ability to effectively set priorities, develop a plan to meet goals and expectations and to effectively delegate to others for the success of the team.* Ability to understand and thoroughly explain detailed information.* Reliable and dependable.Base pay, $24.04 – $39.10 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications. At Signet, we realize we’re not just in the jewelry business – we’re in the relationship business. The diamonds and unique jewelry we sell are symbols of undeniable love and self-expression. They help inspire love and foster the kind of world we all want to live in.We’re always looking for those rare gems who want to be a part of our purpose. We value our team members and empower them to play trusted roles in a highly personal and emotional customer experience. Maybe you have that sparkle.Signet Jewelers is Great Place to Work-Certified(TM). We promote diversity at every level, value the differences between people and foster an environment of opportunity and acceptance for every Team Member in every facet of our organization. #J-18808-Ljbffr Signet Jewelers Limited