IT Project Engineer
CharlesIT
It Project Engineer
Exceptional service, endless improvement, passionate people, and honest and forthrigh. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.
Due to continued growth, we're looking to add an IT Project Engineer to our Projects Team. In this role, you'll play a key part in delivering successful client outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and internal teams to implement solutions that align with project goals and business needs.
Responsibilities:
- Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support
- Participate in project kickoff meetings to align on scope, timelines, expectations, and risks
- Complete assigned tasks as outlined in client Statements of Work (SOWs)
- Provide post go-live support to stabilize and optimize client environments
- Collaborate with third-party vendors and co-managed teams to meet project objectives
- Maintain clear and thorough documentation of systems, tools, and project processes
- Communicate proactively with clients and internal teams about changes, outages, and project impacts
- Record daily time entries, expenses, and work notes in ConnectWise
- Send weekly client-facing project status updates and participate in check-in meetings
- Engage in team discussions, project debriefs, and continuous improvement efforts
- Take on additional duties and responsibilities as assigned
Project scope includes:
- Hypervisor replacements and migrations (e.g., Hyper-V, VMware)
- Email platform migrations to Microsoft 365
- Server builds, upgrades, and full environment migrations
- Network infrastructure upgrades and complete overhauls
- Office IT build-outs for new or expanding locations
- Business application deployments (e.g., CRM, ERP systems)
Vacancy posted 3 days ago
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